Shibata, Niigata Prefecture hotel rooms at the Independent

"Hotel Okura personifies ‘omotenashi’, well done 👍 "

"Great modern hotel on the bay! Great access to the Sado island ferry! The ferry terminal connects directly to the hotel through the convention center. There is a cafe below and a convienence store they open around 8 or 9. Also Chinese food. It’s a ways away from the main center so I don’t know how convienient it is from the train station but there is a bus 230 yen. Rooms are clean and they even upgraded us to the river view and you can see a gorgeous sunset over Sado Island. Also great if you are taking ferry to Hokkaido as the taxi station is right below."

"Location is mint for this hotel. Between the regulator rail service, to the bullet trains, to the area buses, any the coach buses, you have every availability for transportation at your door step. The check in/ out counter staff are very helpful, polite, patient, and understanding. "

"The room was okay but I really enjoyed their big onsen!"

"Very nice hotel, about 3min walk to main station, friendly staff easy check in, large clean rooms modem hotel the buffet break was amazing absolutely recommend would staff again "

"Great hospitality and very comfortable facilities. We were traveling as a family with one infant and were impressed with how family-friendly the whole experience was, including baby bath supplies at the onsen and special baby seats and tableware at meals. The staff also went above and beyond to accommodate dietary restrictions (vegan) for the kaiseki dinners -- we just had to communicate this beforehand. The Tsukioka Onsen town shuttle also made it easy to get there without needing to rent a car. Highly recommended. "

"My stay at the hotel was truly enjoyable - the staff were warm and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and well-equipped, providing a perfect space to relax. The breakfast was especially delightful, with a variety of yummy options that made each morning a treat."

"Hôtel très bien, bon rapport qualité prix. Pour un 2 étoiles c’est vraiment pas mal! Très rétro et agréable "