"The staffs were friendly and helpful, great attention to details. We travel with two kids and they left kids tooth brushes and slippers for them. The room was very clean and the bathroom was very nice and relaxing."
"I can’t find a single point of complaint of this hotel. Staff are extremely helpful even if you can’t speak fluent Japanese. Room is clean, amenities are great (WiFi, free water, inexpensive laundry machines, free coffee and tea, and etc). The location is great, drug/convenient store just right next to the hotel, 3 mins walking to Yokohama station, 5 minutes walk to shopping centers and malls. Not to mention all the nearby restaurants."