시에라 데 라 라구나 리조트

“The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. ”

“The location, view and staff were wonderful. However our 2 br executive suite was a disappointment. The room was very dated. TV’s hung crooked, floor lamp taped up with one of the bulbs out. Dirty sock under the couch. Only 2 small uncomfortable chairs on the balcony. For the price I expected more. The staff was very helpful however and addressed our concerns as much as possible, straightening tv’s, bringing 2 more comfortable chairs for balcony etc. Overall the hotel is fine. Be aware however...

“멋진 디자인의 깨끗한시설 너무 멋진곳입니다 단, 멕시코의 호텔답게 직원들은 친절한편은 아닙니다”

“Their deposit reimbursement may take like a week or more unlike other top-level hotels, and they deliberately try to delay the returning process by not picking up phone call or replying to e-mail. Worst experience.”

“This is a nice resort. Clean. Beautiful infinity pool. One noticeable major issue, however is the accessibility to food and drinks. It was difficult to order drinks and food around the pool. It was hard to find water bottles. The wait time for breakfast in the morning was 20 minutes or more. Depending on the time of ordering room service it could take an hour or more. The tipping system wasn’t clear. One of our servers at dinner expected an $80 tip. It was disappointing given the price paid for...

“The staff were very nice and accommodating! We loved our stay!”

“Very good Hotel that can go any places ”

“Decent, clean room accommodations, buffet style breakfast with basic options...maybe not worth the price depending upon selection. Staff offered very basic service and interactions, nothing special in comparison to other adjacent properties. ”

“Met my expectations clean luxury room with amenities. Very attentive and friendly staff. ”

“The property was beautifully maintained with lush landscaping and an inviting pool with a swim up bar. Rooms are set up villa style and all have a full kitchen and a balcony. The bartenders were awesome and the property hosts Happy Hour from 2pm-5pm each day with buy one get one drinks. I highly recommend this property. ”

“The property was in excellent condition and surpassed our expectations. ”