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"Very clean "

"Lotte Hotel Seoul is a 5 star property in an excellent location in the heart of the city Staff are courteous and helpful but lacking in English proficiency Restaurants are top notch "

"This was my second time staying here after a long haul flight. It is very convenient getting the bus direct from Incheon airport. The staff are friendly. The rooms are big, clean and comfortable. There is a swimming pool with great facilities. The hotel is within easy walking distance of Paradise city which has a convenience store, restaurants (expensive and reasonable) and more."

"👍"

"The rooms are really lovely with great linens on the beds. Very comfortable and quiet. Staff was great and truly went out of their way to be helpful. We had a great time and used the pool. The buffet breakfast is memorable."

"We are very satisfied with everything."

"Great property. Loved the stay."

"Exceptional. Hospitality was beyond amazing, loved my room with the river view, I’m missing it already haha. Loved it so much, everytime I come seoul I will definitely come back to Grand Hyatt. Thank you so much!"

"The hotel provided an exceptional experience from the moment of our arrival. The customer service was of the highest quality, both during check-in and check-out. The location is truly ideal. Without a doubt, I will choose to stay here again in the future."