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Ibis Budget Heathrow Terminal 5

3.0 star property
Eco-friendly comfort awaits at this recently revitalized hotel near Windsor Castle, where garden views and practical amenities create a peaceful retreat

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The Ibis Budget Heathrow Terminal 5 received an eco-friendly makeover in 2021. Travelers appreciate the garden setting while taking advantage of practical amenities like WiFi in all rooms, on-site dining, dry cleaning services, and bike rentals for exploring the surrounding area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
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About this property

Ibis Budget Heathrow Terminal 5

  • Hotel remodeled in 2021 and located near Thames River
  • A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Ibis Budget Heathrow Terminal 5. Free in-room WiFi and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
    • A vegetable garden, a vending machine, and an elevator
  • Room features
  • All 297 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
  • More amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/tub combinations
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is ₩103,083
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 9 per person
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Covered self parking fee: GBP 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply

Frequently asked questions

Is Ibis Budget Heathrow Terminal 5 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 12 per day.

What time is check-in at Ibis Budget Heathrow Terminal 5?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ibis Budget Heathrow Terminal 5?

Check-out is at noon.

Does Ibis Budget Heathrow Terminal 5 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:30 AM–10:30 PM at scheduled times. A fee of GBP 5.50 per person applies.

Where is Ibis Budget Heathrow Terminal 5 located?

Located in Colnbrook, this hotel is 3 mi (4.8 km) from Liquid Leisure and within 6 mi (10 km) of Windsor Castle and Thames Path. Staines Bridge and Thames River are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 101 out of 231 reviews
Rating 8 - Good. 78 out of 231 reviews
Rating 6 - Okay. 29 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 15 out of 231 reviews

Reviews

Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We booked the terminal 5 location of ibis hotels for the weekend, however due to refurb work we were relocated. I couldnt have been happier the welcome we received was exemplary, the cleanliness was spot on and the comfort was brilliant, if there was any downside it would be the lack of pillows, on 2 pillows for a double bed !!
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed to travel to lego land the hotel was clean the staff friendly and helpful , the only thing that was a negative is the menu choice and no childrens menu but the food was fine. The bus service was very frequent.we got the 81 to Slough walked across the street and down a few minutes to th exchange building to catch the 102 103 straight to legoland they seen to come every hour.
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Die Fenster waren verschlossen und wir konnten nicht lüften. Die Klimaanlage war nicht regulierbar.
Stayed 7 nights in May 2022
Verified

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good value and is linked to Heathrow airport by a Hotel Hopper bus. Unfortunately this ran only once an hour early on the morning I was there.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a stopover.

The hotel had no notification of our arrival after we had been transferred from the previous booking. Not their fault but frustrating after a long flight. Also given a room already occupied due to a fault in their system. The staff did well under pressure and were very helpful. The room itself was fine for a stopover. Ibis's fault, not the hotels.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Tahni Chyi

Liked: Cleanliness, property conditions & facilities
Hoppa bus was good. Drivers are very unfriendly though.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

Soraya

Liked: Staff & service, amenities
Disliked: Cleanliness
This was a decent place to stay for easy access to Heathrow. Parking was easy, the staff were friendly and it was convenient having the restaurant downstairs for a quick light dinner and breakfast. Unfortunately, while our room was comfortable, the bathroom was shockingly filthy. There were hairs on the floor, general dirt and a even a piece of chewed gum just laying on the floor. We didn’t feel comfortable walking in there with bare feet. Since we were only staying one night I didn’t complain but I was very surprised. Other than that issue, this was a good place to stay for travel the next day. Maybe the cleaning crew was having a bad day?
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
The staff was friendly, the room was clean - although I just booked a normal 1 bed room and was given a handicapped accessible room with 2 extra beds and a wheelchair accessible shower in it. Perfect for the family who needs it - but I hadn't requested it. Area seemed sketchy - no where to go to eat except the hotel and the offerings were limited. No public transportation so only Hoppa to the airport. All that said - most of the blame falls on me for not researching this hotel and location more. This is a low cost budget hotel and provides a valuable service to the area.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

How To Make A Difference

Every thing I needed including help getting around, all the staff were so helpful and willing to assist. Food was good and wouldn’t hesitate to use these facilities in the future. Thanks to all for looking after me
Stayed 4 nights in Mar 2022
Verified

6/10 Okay

PETER

Liked: Cleanliness, property conditions & facilities
At check in the guy was trying to charge us to upgrade from a red room (budget) to a blue room (standard). We’d already paid for a blue room but it was only the fact that eventually after the third member of staff they got it right and accepted we had booked a blue room. Painful check in !!!!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Easy to find and really close to LHR. Basic, but that’s what I paid for. Bed very comfortable
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what I expected. Great value, convenient, clean, great staff. Would definitely stay again.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis best hotels for bookings

Amazing checked in right away no hair dryer in the hotel but honestly towel dry hair is easily done overall staff were helpful and the one person helped me do the address for just eat to order food was helpful thank you for the lovely stay for that night
Stayed 1 night in Feb 2022
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad hotel

The hotel was very clean we had a lovely clean room was very impressed with it . The bad bit was the bar did not have a lot of options of drink ie; alco pops . So if your going to book it it’s a good one
Stayed 1 night in Feb 2022
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

After a long bad day there was welcoming reception . Clean rooms The next morning the lady refilling refreshments in lounge helped me with times of hoopa bus she could tell I was tired unwell and flustered so was very patient
Stayed 1 night in Feb 2022
Verified

8/10 Good

Suraj P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple room, easy check in, corona extra on tap!

Simple check in and easy to get to room. Room and bathroom were very basic but did the trick for a simple night's sleep and shower. TV could be larger and bed a bit more comfortable but otherwise all good. Best part was they had Corona on tap! Don't know anywhere else that does that!
Stayed 1 night in Feb 2022
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Washroom did not have toothbrush or shaving kit. just basic room to sleep and shower.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Michael Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in, very helpful staff, printed boarding passes for us, no charge Good shower, plenty hot water, good TV, comfy bed
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

S

Disliked: Staff & service, property conditions & facilities, room comfort

Unhelpful robotic check in

Not for me
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Ibis Heathrow T5.

Excellent stay at Ibis Heathrow, although the menu for the restaurant wasn’t good for a vegan. Overall though, the hotel was good and staff very pleasant and helpful.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shuttle was in time. Good value
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chap who signed us in was also the bar man / cleaner . Very friendly . Really nice experience especially since was so cheap
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niceness

It woz da best ever
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo

I had to call reception to give exert location as i ended up at Swissport which is the building adjacent to Hotel.( look out for the unsigned road!) . For evething else, this is a 4star hotel for 2star price.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Kritzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for trips on a budget ! Everything was clean! Bar is super extensive! Staff is super friendly! The bus shuttle to and from the airport was easy
Stayed 1 night in Jan 2022