"After a long Trans-Atlantic flight, the last thing you want is to figure out the complicated light switches in a hotel room ( Junior Suite). The ones by the entrance door were not working at all. If they cannot offer room tours to customers in a 300+ rooms hotel, they should at least post a list with brief instructions on the wall. Even the hotel employee who came over to " help" was not sure how to operate the 20 light switches and modes. It was a bad start in an otherwise ok hotel. Breakfast was really nice and the bed was comfortable. High quality bed sheets. The amenities were excellent, but some employees were not so hospitable."
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