WestQuay Shopping Centre is located near The Star Hotel, which provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Southampton City Centre, a neighborhood in Southampton, is home to The Star Hotel. While the natural beauty of New Forest National Park and South Downs National Park can be enjoyed by anyone, those looking for an activity can check out Southampton Cruise Terminal.
Looking to enjoy an event or a game while in town? See what's going on at Civic Centre, or consider a night out at Wickham Estate. Guests love the hotel's central location. Visit our Southampton travel guide
26 High Street, Southampton, England, SO14 2NA
What's nearby
Tudor House and Garden
3 min walk - 0.3 km
Mayflower Park
6 min walk - 0.5 km
Mayflower Theatre
14 min walk - 1.2 km
Titanic Honour & Glory Exhibition - Southampton
3 min walk - 0.3 km
WestQuay Shopping Centre
6 min walk - 0.6 km
Getting around
Southampton Central Station
17 min walk
Southampton (SOU)
21 min drive
Restaurants
The Standing Order
1 min walk
Burger King
3 min walk
Coriander Lounge
1 min walk
Ottoman Kitchen
1 min walk
The Titanic
2 min walk
About this property
The Star Hotel
Hotel near WestQuay Shopping Centre
At The Star Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
English breakfast (surcharge), self parking (surcharge), and laundry services
3 meeting rooms, luggage storage, and smoke-free premises
An elevator and a banquet hall
Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
A bar/lounge
A restaurant
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
3 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
4 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
Self parking fee: GBP 7.00 per day
Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Is The Star Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Star Hotel?
As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Star Hotel on Sep 27, 2026 start from ₩80,273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 7.00 per day. Limited spots are available.
What time is check-in at The Star Hotel?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at The Star Hotel?
Check-out is at 11 AM.
Where is The Star Hotel located?
Located in Southampton City Centre, this hotel is within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 17 minutes by foot and Southampton Woolston Station is 27 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Star Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Ideal location, the hotel is in the city centre, so you can walk basically everywhere. Great and friendly staff. The building itself is very old, so some parts are a bit outdated (reception, breakfast room and stairs). But the rooms are big, very clean and you have everything you need inside (lots of sockets, the shower works very well etc). The rooms are very clean. I'll definitely go back
This hotel is located at an excellent location. Lots of restaurants, cafes and pubs nearby.
The staff were very friendly and helpful. We plan on staying there again next time we’re in Southampton.
Not many properties have such history and such a friendly staff! It is, being so old, without a/c, and it was hard to sleep with temps above 30.
The location is awesome.
Go in with low expectations . It’s pretty beat up place. No AC and windows don’t open either. It’s pretty old place and floor squeaks and has a beat up antique elevator which fits one person. I paid 160 dollars per night and was expecting a bit better. On the good note it is in the center with a few restaurants around you plus breakfast was included in my price and the bathrooms were a bit updated.
Very helpful and pleasant staff, the room had two double beds and a walk in shower. The breakfast was basic but served well. All in all, a very good stay and I would be definitely going to return.
Good overnight hotel in great central location just south of Bargate. Quiet and sizeable room.Very good value and chargeable breakfast was excellent at £9. Would definitely return
Ideal hotel for a pre-cruise stay. A very old hotel with lots of little stairways, could do with a little bit of tlc but good location, clean, staff are lovely and breakfast was really good
Awesome historical property with an awesome location.
Everything you want or need is very closeby.
Best possible rating considering the age of the building.
Stayed 1 night in May 2026
Verified review
6/10 Okay
susan
Jun 28, 2026
Liked: Cleanliness, staff & service
Very old and very hot. No AC. History to the property if that's of interest. Good location.
This is an older property with lots of character. Located near the downtown area, there are lots of dining choices within walking distance. There could be some work done in the interior to make it more appealing but the room was clean, comfortable and, even though we faced the main street, quiet. Breakfast was quite nice with a very good selection. Staff was very friendly.
Central location, many dining and shopping options within walking distance. Some steps are unavoidable. Low water pressure on upper floors. Large room with comfortable beds.
All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!
Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).
Older hotel, noisy floors, one of the beds was too noisy to sleep in. No AC pretty warm during the night. Front desk was great and the adjacent bar great bar staff very friendly.
Stayed 1 night in May 2026
Verified review
6/10 Okay
Michael
Apr 19, 2026
Liked: Cleanliness, staff & service, amenities
Great central location and helpful staff.
It's quite a tired looking hotel but still clean n tidy.
My room was a single but a double comfy bed and nice bathroom.
Breakfast was good value and very well done.
No complaints.
I stayed in a tiny room for one night. The hotel is good, actually the breakfast and staff are very good. Well located, with a parking lot in the back. Lots of restaurants and bars around.
We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.