Find hotels near Spray River West Trailhead, Banff from ₩139,611

"Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests. "

"The location speaks for itself but the staff were so attentive and friendly. They really went the extra mile to make sure all of your needs were met and you were satisfied. This goes for everyone -from wait staff, housekeeping, valet/front desk, spa, and shops. The resort has everything you could possibly need if you didn't want to leave the premises. Even some of the most scenic hikes originate in the hotel grounds. We went during Christmas when the temp dropped to 20 below so we stayed in and never felt like we were missing out! Beautifully decorated, ability to rent outdoor gear, and a really cool history of the hotel tour-It was an experience we will never forget!"

"Great staff"

"Friendly staff clean rooms"

"What stood out ? The front desk staff - Matthew…. Hope I am spelling it right ! He has an excellent customer service skill. Absolutely outstanding . Warm, bubbly, informative, helpful. Actually I am speechless. We need more people with such attitude in today’s world . The rooms- they smell fresh when you enter, very clean , all amenities available , very comfortable . Our first night was a bit difficult . Turns out the hotel has thin walls . It was not at all their fault . It was next door guest just being too loud I think. But for second night we were moved to different room and even better one with balcony and an awesome view to wake up to . Thanks for the hospitality! "

"Breakfast and dinner very good. Staff friendly. Hot pools were lovely."

"The room was clean and comfortable"

" Everybody was friendly and helpful. The plate of Christmas cookies and other goodies was much appreciated. Room was very nice, and was clean. "

"Great location and nice rooms, I'll stay here again on my next visit to Banff"