“I highly recommend Akira Hotel. I had an incredible stay. The room was in pristine condition. The large balcony with a view over the garden and city was a highlight. The restaurant and bar were also excellent. I will return any time I am in Kigali.”
“As an Expedia platinum client I must say this stay was amazing. Had a bit of an issue upon my arrival but the staff went above and beyond to correct it and make it right. Food was good, room was spacious, and location was great. The best part…felt like I was staying in an art gallery with beautiful displays of art all over the property. A must see for sure!”
“The guesthouse is well located in the city.
It has a small lush garden that create a peaceful place for breakfast or reading.
Attentive and pleasant staff.
Good value for the money”
“My stay at Quality Inn Kigali was amazing from start to finish. The staff was extremely helpful, polite, and welcoming. From the first day, I felt right at home.
My room was clean, comfortable, and well maintained, with daily housekeeping. The food from the restaurant was also amazing. I honestly ate almost the same dish every day because it was that good!
I really enjoyed having a balcony with a beautiful view of the hills. Coming from Philadelphia, waking up to that view was something special...
“One thing to keep in mind when you book a single room. No AC nor Fan - I kept them at 5 stars because the staff was very accommodating and found a fan for me.”
“I rarely leave negative reviews, but I feel it’s important to share my experience at Tommy’s Budget Rooms.
Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out.
Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority...
“1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers.
2. Toilet did not flush properly and was not fixed during stay.
3. Flat was not cleaned and rubbish not taken away.
4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival.
5. TV was only connected on last day.
6. Some lights not working and were not fixed.”