표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 584개 이용 후기 중 296개" "
10 - 훌륭해요
296
평점 8 - 좋아요. 584개 이용 후기 중 197개" "
8 - 좋아요
197
평점 6 - 괜찮아요. 584개 이용 후기 중 59개" "
6 - 괜찮아요
59
평점 4 - 별로예요. 584개 이용 후기 중 24개" "
4 - 별로예요
24
평점 2 - 너무 별로예요. 584개 이용 후기 중 8개" "
2 - 너무 별로예요
8
8.6/10
청결 상태
8.4/10
직원 및 서비스
8.4/10
편의 시설/서비스
8.4/10
숙박 시설 상태 및 시설
8.4/10
친환경
이용 후기
6/10 - 괜찮아요
HOSEUNG
2024년 2월 1일
좋아요: 청결 상태
HOSEUNG
2024년 1월에 3박 숙박함
답변 제공: KIM 님, 2024년 2월 7일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Yeunsook
가족 여행
2024년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치가 정말 좋아요 도쿄역 도보 10분, 근처 지하철 3개 노선, 명품샵부터 돈키호테까지 모두 있고 식당도다양합니다. 다소 아쉬운 점은 청소해 주시는데 정소기는 안돌리신 건지
Yeunsook
2024년 1월에 3박 숙박함
답변 제공: KIM 님, 2024년 1월 21일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Jinki
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋고 가성비 높은 깨끗한 호텔! 단 긴자에만 두군데 있으니 주소 꼭 확인! ^^
Jinki
2024년 1월에 2박 숙박함
답변 제공: KOKOHOTEL 긴자잇초메 님, 2024년 1월 8일
KOKOHOTEL 긴자잇초메를 이용해 주셔서 감사합니다.저희 호텔 숙박에 만족하셨다니 다행입니다.다시 한 번 이용해 주실 것을 기대하겠습니다.
10/10 - 훌륭해요
jinbin
출장 여행
2023년 11월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very cozy and comfy hotel in Ginza. short walking to interesting places and metro. the room has a bathtub which I used everynight to relax after walking. cannot find anything to complain. will recommend to anybody looking for a hotel in Tokyo and will definately come back myself.
jinbin
2023년 11월에 2박 숙박함
답변 제공: kim 님, 2023년 12월 4일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
직원분들이 굉장히 친절합니나. 또한 방도 넓어서 좋았습니다. 주변에 편의점이 많고, 지하철도 가까이 있어서 편리합니다.
YE BIN
2021년 8월에 1박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2021년 8월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
편의점, 음식점, 지하철 등 근처에 편의시설이 많아서 좋았습니다. 또한 내부가 비슷한 가격들의 호텔에 비해 넓어서 32인치 캐리어 2개를 넉넉히 사용할 수 있었습니다. 다만 아쉬웠던 점은 객실에 비치되어 있는 냉장고 기능이 약해 물을 넣어놔도 시원해지지 않았습니다.
실제 이용하신 고객
2021년 8월에 5박 숙박함
4/10 - 별로예요
Flora
2024년 5월 26일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No service, don’t even have normal water on vending machine
Flora
2024년 5월에 2박 숙박함
10/10 - 훌륭해요
Yuki
2024년 5월 25일
A very good place in Ginza to stay
Yuki
2024년 5월에 1박 숙박함
2/10 - 너무 별로예요
Heloisa
2024년 5월 19일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Heloisa
2024년 5월에 1박 숙박함
답변 제공: KIM 님, 2024년 5월 22일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - 좋아요
Ichidq
출장 여행
2024년 5월 15일
リーズナブルで良いホテルだと思います。
Ichidq
2024년 5월에 5박 숙박함
답변 제공: KIM 님, 2024년 5월 15일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - 훌륭해요
騰輝
연인과의 여행
2024년 5월 13일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
非常に快適でよかったと思う
騰輝
2024년 5월에 1박 숙박함
답변 제공: KIM 님, 2024년 5월 15일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room.
Kenneth Kin Hung
2024년 3월에 1박 숙박함
답변 제공: KIM 님, 2024년 4월 25일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - 괜찮아요
William
2024년 4월 21일
William
2024년 4월에 6박 숙박함
답변 제공: KIM 님, 2024년 5월 12일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - 괜찮아요
Takeshi
2024년 4월 21일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Takeshi
2024년 4월에 1박 숙박함
답변 제공: KIM 님, 2024년 4월 22일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Elizabeth
가족 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get everywhere
Elizabeth
2024년 3월에 2박 숙박함
답변 제공: KIM 님, 2024년 5월 11일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
4/10 - 별로예요
Edgar
2024년 4월 17일
Edgar
2024년 4월에 1박 숙박함
답변 제공: kim 님, 2024년 5월 7일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - 훌륭해요
WARREN
가족 여행
2024년 4월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location, center of Ginza Shopping strip
WARREN
2024년 4월에 5박 숙박함
답변 제공: kim 님, 2024년 4월 17일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - 좋아요
Gwendoline
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gwendoline
2024년 4월에 3박 숙박함
답변 제공: KIM 님, 2024년 4월 11일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - 훌륭해요
MIGUEL
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes
MIGUEL
2024년 4월에 1박 숙박함
답변 제공: KIM 님, 2024년 4월 9일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Kai
2024년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super Lage zum Einkaufen und gute Anbindung zur U-Bahn.
Kai
2024년 3월에 5박 숙박함
답변 제공: KIM 님, 2024년 4월 7일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - 좋아요
Joon Min
가족 여행
2024년 3월 30일
좋아요: 직원 및 서비스
Near Tokyo Station
Joon Min
2024년 2월에 2박 숙박함
답변 제공: kim 님, 2024년 4월 1일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - 좋아요
Marilou 님, Henderson
2024년 3월 16일
Marilou
2024년 2월에 1박 숙박함
답변 제공: KIM 님, 2024년 4월 1일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
6/10 - 괜찮아요
Virginia
단체 여행
2024년 3월 16일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the beddings are old including the mattress. it's not comfortable to sleep on them.
Virginia
2024년 3월에 3박 숙박함
답변 제공: kim 님, 2024년 4월 1일
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of facilities in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.
staff and service is great. our room has great space.
Hanole
2024년 3월에 1박 숙박함
답변 제공: KIM 님, 2024년 3월 13일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - 좋아요
SHUHEI
2024년 3월 8일
좋아요: 청결 상태
周辺施設に恵まれた、とても良い環境のホテル
SHUHEI
2024년 1월에 1박 숙박함
답변 제공: KIM 님, 2024년 3월 10일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
8/10 - 좋아요
giuseppe
2024년 3월 6일
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Hotel close to underground and shopping area
giuseppe
2024년 2월에 2박 숙박함
답변 제공: kim 님, 2024년 3월 8일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Man Ting
2024년 2월 29일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I need to be around Tokyo station very early in the morning and late night for transit. The location is perfect for inter city travellers.
Man Ting
2024년 2월에 1박 숙박함
답변 제공: KIM 님, 2024년 2월 29일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - 괜찮아요
TIAGO
2024년 2월 21일
좋아요: 청결 상태
별로예요: 객실의 편안함
TIAGO
2024년 2월에 1박 숙박함
답변 제공: kim 님, 2024년 2월 25일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
8/10 - 좋아요
Raymond
연인과의 여행
2024년 2월 19일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Ginza highlights
Raymond
2024년 2월에 3박 숙박함
답변 제공: KIM 님, 2024년 2월 20일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - 괜찮아요
Jamie
2024년 2월 18일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Bathroom was dirty
Jamie
2024년 2월에 1박 숙박함
답변 제공: KIM 님, 2024년 2월 20일
Thank you for using our hotel.We would also like to thank you for your valuable feedback despite your busy schedule.I would like to express my sincere gratitude once again.We apologize for the inconvenience caused due to the lack of cleaning in your room.I sincerely apologize. I am very sorry.Both cleaning staff and front desk staff check the status of each room on a daily basis.We strive to create a space where all our customers can spend their time comfortably.We will continue to work hard in the future, so if we have the opportunity to use you again, pleaseAll of our hotel staff are looking forward to seeing you.
10/10 - 훌륭해요
Naoto
2024년 2월 13일
Naoto
2024년 2월에 1박 숙박함
답변 제공: KIM 님, 2024년 2월 15일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - 괜찮아요
Patrick
2024년 2월 5일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Inside the room looked dirty and the bathroom had stains
Patrick
2024년 1월에 5박 숙박함
답변 제공: KIM 님, 2024년 2월 7일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
Tsz Kin
연인과의 여행
2024년 2월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
好
Tsz Kin
2024년 1월에 4박 숙박함
답변 제공: KIM 님, 2024년 2월 7일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
10/10 - 훌륭해요
실제 이용하신 고객
2024년 1월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2024년 1월에 1박 숙박함
답변 제공: KIM 님, 2024년 1월 29일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - 훌륭해요
Yoshikazu
2024년 1월 25일
Yoshikazu
2024년 1월에 1박 숙박함
답변 제공: KIM 님, 2024년 1월 29일
Thank you very much for using our hotel.Thank you again for taking the time out of your busy schedule to write a review.All the staff are happy to know that you had a comfortable stay.All of our staff will work hard every day to provide even greater customer satisfaction.We would be happy if you could use us again if you have the opportunity.All of our staff are looking forward to your visit.
10/10 - 훌륭해요
Dag
2024년 1월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dag
2024년 1월에 2박 숙박함
답변 제공: KIM 님, 2024년 1월 16일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.
6/10 - 괜찮아요
Aaron
2024년 1월 14일
Aaron
2024년 1월에 4박 숙박함
답변 제공: KIM 님, 2024년 1월 16일
Thank you very much for staying at KOKO Hotel Ginza 1-chome.We would also like to once again thank you for taking the time out of your busy schedule to post in the "Customer Feedback" section.We will continue to work hard to ensure the satisfaction of all our customers.All of our staff are looking forward to using your service again.