Friendly staff when checking in and out, let us know everything we needed about the hotel.
Large laundry room with a lot of washing machines and driers that are coin operated.
The room we had was huge! We really liked having the kitchen, able to have light meals there while sat at the table on the tatami or the western style table and chairs.
We were on the second floor (first floor if you’re British), we were facing the busy main road and we couldn’t hear the road noise which we were surprised about!
Not a 5 star review as the beds were a little bit too firm for our liking and we could hear the automatic voice in lift. It would be nice if the floor announcements on the lift could be turned off, or be made quieter after 10pm.
The location is great, took us around 10 minutes to walk to Shinjuku station and it was around a half hour walk from Harajuku.