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Sheraton Miyako Hotel Tokyo

5.0 star property
A peaceful retreat in Tokyo where travelers can relax in garden surroundings while enjoying spa treatments and exceptional service

Choose dates to view prices

The Sheraton Miyako Hotel Tokyo offers a quiet escape in bustling Tokyo with an indoor pool and garden views. Guests dine at five restaurants, book treatments at Esthetic salon GUERLAN PARIS, and enjoy on-site shopping. Multilingual staff help maximize your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩451,321
₩546,098 total
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for COMFORT STANDARD, 1 Queen

COMFORT STANDARD, 1 Queen | Premium bedding, down comforters, minibar, in-room safe

COMFORT STANDARD, 1 Queen

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for COMFORT DELUXE, 1 King

COMFORT DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

COMFORT DELUXE, 1 King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for MIYABI SUPERIOR, Club lounge access, 1 King

MIYABI SUPERIOR, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

MIYABI SUPERIOR, Club lounge access, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MIYABI DELUXE, Club lounge access, 1 King

MIYABI DELUXE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

MIYABI DELUXE, Club lounge access, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CLUB SUPERIOR, Club lounge access, 1 King

CLUB SUPERIOR, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

CLUB SUPERIOR, Club lounge access, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Refrigerator
HDTV
Pillow menu
Separate bedroom
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE, Club lounge access, 1 King

CLUB DELUXE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

CLUB DELUXE, Club lounge access, 1 King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Refrigerator
HDTV
Pillow menu
Separate bedroom
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Club Lounge
Refrigerator
HDTV
Pillow menu
Premium bedding
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for PREMIUM SUPERIOR, 1 King

PREMIUM SUPERIOR, 1 King | Premium bedding, down comforters, minibar, in-room safe

PREMIUM SUPERIOR, 1 King

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM DELUXE, 1 King

PREMIUM DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

PREMIUM DELUXE, 1 King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for SUI JUNIOR SUITE, Club lounge access, 2 Twin

Premium bedding, down comforters, minibar, in-room safe

SUI JUNIOR SUITE, Club lounge access, 2 Twin

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for SUI PREMIUM DELUXE, 1 King

SUI PREMIUM DELUXE, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI PREMIUM DELUXE, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SUI PREMIUM SUPERIOR, 1 King

SUI PREMIUM SUPERIOR, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI PREMIUM SUPERIOR, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for SUI JUNIOR SUITE, Club lounge access, 1 King

SUI JUNIOR SUITE, Club lounge access, 1 King | Premium bedding, down comforters, minibar, in-room safe

SUI JUNIOR SUITE, Club lounge access, 1 King

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Minato, a neighborhood in Tokyo, Sheraton Miyako Hotel Tokyo is near a metro station. Roppongi Hills and Tokyo Midtown are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tokyo Bay and Yoyogi Park. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or National Stadium. Visit our Tokyo travel guide
Map
1-1-50 Shirokanedai, Minato-ku, Tokyo, Tokyo-to, 108-8640

What's nearby

  • Happoen Garden
    Happoen Garden
    1 min walk - 0.1 km
  • 明治学院大学
    Meiji Gakuin University
    1 min walk - 0.1 km
  • A statue of Sawaki Kodo Roshi - Zen Master at Sengaku-ji temple in Tokyo Japan near Shinagawa Station.; Shutterstock ID 170780858
    Sengakuji Temple
    6 min walk - 0.5 km
  • Koyasan Tokyo Betsuin Temple
    7 min walk - 0.6 km
  • Institute for Nature Study
    10 min walk - 0.8 km

Getting around

  • Shirokane-takanawa Station
    6 min walk
  • Meguro Station
    19 min walk
  • Narita Intl. Airport (NRT)
    76 min drive

Restaurants

  • 八芳園 夢庵
    7 min walk
  • Sheraton Club
    1 min walk
  • きしめん割烹 丸福
    9 min walk
  • ロビーラウンジ バンブー (Bamboo Lobby Bar & Lounge)
    1 min walk
  • YATSUDOKI
    4 min walk

About this property

Sheraton Miyako Hotel Tokyo

Luxury hotel near Tokyo Tower
You can look forward to a grocery/convenience store, shopping on site, and a garden at Sheraton Miyako Hotel Tokyo. Indulge in aromatherapy, a manicure/pedicure, and a deep-tissue massage at Esthetic Salon Guerlain Paris, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and garden views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, English breakfast (surcharge), and self parking (surcharge)
  • A banquet hall, wedding services, and luggage storage
  • A ballroom, free newspapers, and concierge services
Room features
All 471 rooms include comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Hydromassage showers, deep soaking tubs, and toilets with electronic bidets
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM on request
  • Free area shuttle
  • Limo/town car service
  • Uncovered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,500 per person
  • 2 bars/lounges
  • 5 restaurants

Restaurants on site

  • Bamboo Lobby Bar & Lounge
  • Cafe California
  • M Bar
  • Shisen Chinese Restaurant
  • Teppanyaki Shirokane

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,030 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 20 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately JPY 4500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Uncovered self parking fee: JPY 2000 per night (in/out privileges)
  • Facilities fee: JPY 3000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 8:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 7 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Miyako Tokyo Hotel
Sheraton Hotel Tokyo
Sheraton Miyako
Sheraton Miyako Hotel
Sheraton Miyako Hotel Tokyo
Sheraton Miyako Tokyo
Sheraton Tokyo
Tokyo Miyako Hotel
Tokyo Sheraton Miyako
Tokyo Sheraton Miyako Hotel
Minato Sheraton
Sheraton Minato
Sheraton Miyako Hotel Tokyo Japan
Sheraton Miyako Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel
Sheraton Miyako Hotel Tokyo Tokyo
Sheraton Miyako Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Sheraton Miyako Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

How much does it cost to stay at Sheraton Miyako Hotel Tokyo?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Sheraton Miyako Hotel Tokyo on Mar 9, 2026 start from ₩451,321, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Miyako Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 2000 per night.

What time is check-in at Sheraton Miyako Hotel Tokyo?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Sheraton Miyako Hotel Tokyo?

Check-out is at noon.

Does Sheraton Miyako Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM on request. A fee of JPY 3200 per person applies.

Where is Sheraton Miyako Hotel Tokyo located?

Located in Minato, this luxury hotel is 1 mi (1.5 km) from Keio University and within 3 mi (5 km) of Tokyo Tower and Tokyo Bay. Shibuya Crossing is 2.6 mi (4.1 km) away. Shirokane-takanawa Station is 6 minutes by foot and Shirokanedai Station is 7 minutes.

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Reviews

Sheraton Miyako Hotel Tokyo Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a very nice location in the City
Stayed 3 nights in Jun 2025

8/10 Good

NORIHITO

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area but not so many attractions. Concierge staffs are very kind and well-trained.
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful restaurants and property
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!
Stayed 3 nights in Apr 2025

10/10 Excellent

MOHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, the weather was cold and enjoyable. It was ve

Very upscale hotel, excellent treatment from the staff and the atmosphere was very excellent.
Stayed 2 nights in May 2025

10/10 Excellent

kayvan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Hotel property is in a very good condition.
Stayed 8 nights in Sep 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent garden area for walking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our frequent go-to hotel in Tokyo because it is close to Haneda Airport and easy to access by JR or subway, and in a quiet residential neighbourhood if one wants to avoid the madding crowds.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.
Stayed 2 nights in Apr 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort

Spa & Sauna Room

The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.
Stayed 4 nights in Mar 2024

4/10 Poor

Koto

Liked: Cleanliness, amenities
Disliked: Staff & service
The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.
Stayed 7 nights in Sep 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall facility and services were excellent
Stayed 4 nights in Mar 2024

8/10 Good

Soyul

Liked: Cleanliness, property conditions & facilities
I like the view from its lobby lounge.
Stayed 2 nights in Jul 2023

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Safe.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again
Stayed 5 nights in Mar 2023

10/10 Excellent

Jean elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

Bernard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
For an international Sheraton there is not a) enough people understanding English and b) there is zero flexibility to have a few more minutes when they close the breakfast or bar .
Stayed 3 nights in May 2025

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels stay. Love the cleanliness and food especially. Also enjoyed the garden around the hotel. There's also free shuttle to and fro Meguro station, so prettt convenient. The swimming pool is not free for guest though, and it's pretty expensive. Other than that, love the quietness and ambience of this hotel. Will definitely come back again.
Stayed 4 nights in Nov 2022

6/10 Okay

Doowon

Liked: Cleanliness, amenities
Location was inconvenient for metro and restaurants.
Stayed 2 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smells good, nice staff. Negatives: you will need a taxi or hotel bus to get to anywhere interesting. Nearest main areas are Shinagawa and Meguro Station. There was a popping noise on our window periodically. Sounded like large insects or birds hitting the window. But no insects. I am guessing this is the sound of heat pressure from the hot weather on the windows. And it did make sleeping difficult. Yes, it is that loud.
Stayed 5 nights in Aug 2025

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough
Stayed 1 night in Apr 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless Hotel

Cannot fault this hotel in terms of service, cleanliness. The best I’ve experienced in a long time. One negative - I would have to pay to use the gym if I wasn’t a Bonvoy member. Luckily I am however if I’d paid to use their poorly equipped gym I would not have been happy.
Stayed 4 nights in Oct 2022

8/10 Good

Deeso

Liked: Cleanliness, staff & service, property conditions & facilities
They donot have enough seating in the lobby
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.
Stayed 2 nights in Oct 2023