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Lula Tulum, a Small Luxury Hotel

3.5 star property
Ocean views and fresh seafood await at this coastal retreat where guests can kayak, take yoga classes, and enjoy spa treatments

Choose dates to view prices

At Lula Tulum - Colibri Boutique Hotels, find a peaceful coastal escape. Enjoy yoga at the health club, coffee at the on-site cafe, and fresh seafood with ocean views at The Real Coconut. Lounge by the outdoor pool or explore the water by kayak.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for USD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 35 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Lula Tulum, a Small Luxury Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Lula Tulum, a Small Luxury Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Lula Tulum, a Small Luxury Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Lula Tulum, a Small Luxury Hotel?

Check-out is at noon.

Does Lula Tulum, a Small Luxury Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 225 per vehicle applies.

Where is Lula Tulum, a Small Luxury Hotel located?

Located in Zona Hotelera, this beachfront hotel is in the historical district and within a 10-minute walk of Tulum Beach and Ven a la Luz Sculpture. Sian Ka'an Biosphere Reserve and Jaguar Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 161 out of 199 reviews
Rating 8 - Good. 24 out of 199 reviews
Rating 6 - Okay. 8 out of 199 reviews
Rating 4 - Poor. 1 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

Reviews

Verified

10/10 Excellent

Shaheed

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly service and fantastic location on the beach. Amazing boutique hotel. Highly recommend this hotel.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and went out of their way to make our stay special
Stayed 5 nights in May 2025
Verified

10/10 Excellent

kicho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ,clean rooms and good place to dine in front of the ocean
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upscale property with good service.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Diego

Beautiful beach
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean hotel well take care everyone extremely nice
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Karamjit

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this property was wonderful. The staff was super hospitable and accommodating.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and very friendly and helpful staff. Walking up and down the beach there was no other resort I would have preferred to be staying at.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so beautiful the beach very clean , we got our couples massage and we are loving the decor inside the hotel , we have a soaking tub and it’s beautiful
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay.. cute property with excellent staff- yummy restaurant and comfortable rooms. It is quiet and safe. Perfect location if you don't feel it is necessary to stay in the middle of everything.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love, love, love Lula! Food was top notch. Staff was super friendly and accommodating. Beach was amazing and the sound bath was next level! Stayed in the jungle room and loved it! Will definitely go back!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Izabela

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet property, centrally located in Tulum beach. Good restaurant on site. A bit overpriced compared to other places.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and. Property was clean, beach was clean as well
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. I highly recommend it. The staff is absolutely amazing and respectful.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lula was an incredible hotel. Excellent staff all around. Food options are very good. Felt very secure and was a very quiet and intimate hotel. Would highly recommend staying.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it self is amazingly beautiful, the staff is welcomimg, friendly and helpful. The rooms are clean and the service over all was amazing. We will be booking our next stay with them. Highly recomend staying here if you are looking for a place were you could rest and still be close enough to enjoy the clubs and restaurants.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a tremendously personalized and curated experience. Exceptional service and attention to detail by all staff that exceeds many 5 star resorts in which I have stayed.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lilia Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Lula was top notch! Clean and well kept. Staff always happy and ready to help. Daily yoga was a plus. Will definitely stay here again.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Pranab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very beautiful property. Loved our room. There are plenty of cabanas for the guest. Food was amazing. There is a room for improvement for coffee but everything else was nice.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Helen luck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel far exceeded our expectations, it was so beautiful, our room so comfortable. But it was the service and attention to detail that blew us away, the staff were so nice , little touches like tea and chocolates in our room in the evening. Also the food was excellent in the restaurant , which also had the best view of the ocean along the whole beach, we will be back.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Vaishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying at Lula. The property is really cute. There’s easy access to the beach, the rooms are in great condition. We stayed in the room with seaside view and those have a cute hammock and bathtub at the back. The staff is also very responsive. Overall we had a great experience here.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Haya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best vacation ever. Beautiful property super close to the beach clean rooms. Amazing staff restaurant is so delicious. Yoga and sound therapy was absolutely perfect. I would recommend this place and I will definitely be back.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lula Tulum is a beautiful and relaxing place. We will return!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Lula ♥️ the room, amenities and lounge areas were calming, peaceful and luxurious. Will be back 💫🤩
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Yasonara

Liked: Cleanliness, staff & service, property conditions & facilities
Is a quite place very clean you heard the ocean from your room. Services amazing
Stayed 3 nights in Oct 2024