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Mezzanine by La Zebra, an SLH Hotel

4.0 star property
Adults-only beachfront resort with outdoor pool

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The white sand beach at this adults-only boutique hotel offers a perfect tropical retreat. Guests enjoy the sunny terrace, savor meals at the on-site restaurant, and appreciate practical amenities like dry cleaning and luggage storage services.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Penthouse with Plunge Pool

Penthouse with Plunge Pool | Premium bedding, minibar, in-room safe, free WiFi

Penthouse with Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
Bathrobes
Rainfall showerhead
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Room

Sea View Room | Premium bedding, minibar, in-room safe, free WiFi

Sea View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Premium bedding
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Interior Room

Interior Room | Premium bedding, minibar, in-room safe, free WiFi

Interior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Premium bedding
Ceiling fan
Designer toiletries
Bathrobes
Private bathroom
Rainfall showerhead
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Las Palmas Public Beach - 1 min walk - 0.1 km
  • Playa Paraiso - 10 min walk - 0.9 km
  • Tulum Mayan Ruins - 8 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Carl's Jr. - ‬5 min drive
  • ‪Playa Pescadores - ‬15 min walk
  • ‪Panza Tulum - ‬6 min drive
  • ‪Mezzanine Restaurant - ‬1 min walk
  • ‪Villa Pescadores - ‬15 min walk

About this property

Mezzanine by La Zebra, an SLH Hotel

Luxury upscale resort near Las Palmas Public Beach
Located close to Playa Paraiso and Tulum National Park, Mezzanine by La Zebra, an SLH Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), concierge services, and beach towels
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Mezzanine by La Zebra, an SLH Hotel boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 500 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: MXN 415 per person, per night

We have included all charges provided to us by the property.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 16 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Mezzanine Tulum Hotel
Mezzanine Hotel
Mezzanine Tulum Colibri Boutique Hotels Adults
Mezzanine Hotel Tulum
Mezzanine Colibri Boutique Hotels Adults
Mezzanine Tulum Colibri Boutique Adults
Mezzanine Colibri Boutique Adults
Mezzanine Tulum Adults only
Mezzanine Tulum by Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum a Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri s Adu
Mezzanine Tulum, A Small Tulum
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Tulum
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort Tulum

Frequently asked questions

Does Mezzanine by La Zebra, an SLH Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mezzanine by La Zebra, an SLH Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mezzanine by La Zebra, an SLH Hotel doesn't offer parking.

What time is check-in at Mezzanine by La Zebra, an SLH Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Mezzanine by La Zebra, an SLH Hotel?

Check-out is at noon.

Where is Mezzanine by La Zebra, an SLH Hotel located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Las Palmas Public Beach and Playa Paraiso. Tulum National Park and Tulum Mayan Ruins are also within 2 mi (3 km).

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Reviews

Mezzanine by La Zebra, an SLH Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 172 out of 211 reviews
Rating 8 - Good. 26 out of 211 reviews
Rating 6 - Okay. 4 out of 211 reviews
Rating 4 - Poor. 6 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
Stayed 9 nights in Aug 2025

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gigi

Great location for a 3-night stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria Carmen Ines

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
Stayed 2 nights in May 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place
Stayed 1 night in Jan 2025

10/10 Excellent

ELAN

Liked: Cleanliness, staff & service, property conditions & facilities
Easy beach access and staff was very attentive..
Stayed 4 nights in Apr 2023

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Lucy-Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Very small and beautiful. Would come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Stayed 5 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ambiance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set in calm and relaxed surroundings

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Don't look any further! The perfect hotel! 10/10
Stayed 3 nights in Jun 2023

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Stayed 3 nights in Sep 2023

2/10 Terrible

Cozy

Liked: Amenities
Disliked: Cleanliness
Staff wasn’t that pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and Attitude
Stayed 1 night in Nov 2022

8/10 Good

shaily

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Stayed 6 nights in Oct 2024

2/10 Terrible

DARIUSZ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Adults Only !!!!!

The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!

10/10 Excellent

Gianandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo passato una splendida ma breve vacanza in questo Boutique Hotel. La struttura si trova all'interno del Parque del Jaguar, un'oasi protetta e sicura. Il personale è super cordiale e disponibile. Il ristorante è spettacolare con una fantastica vista mare dove abbiamo fatto colazioni all'alba e aperitivi al tramonto. Il cibo è altrettanto buono, di base è Thailandese ma ci sono anche specialità Messicane (i tacos con il pulled pork sono speciali). Noi, avendo passato solo 4 notti, abbiamo optato per la soluzione più economica (ma neanche tanto) con la camera senza vista e senza finestra: unico consiglio che mi permetto di dare è di dotare questa tipologia di camera di una grande finestra per fare entrare luce naturale. Nel complesso siamo stati benissimo e ci torneremo sicuramente. Grazie a tutto lo staff per questi giorni estremamente rilassanti. ps: altro consiglio, fate pulizia delle alghe sulla spiaggia come fanno le altre strutture.
Stayed 4 nights in Apr 2025