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Playa Esperanza Hotel Tulum

4.0 star property
Travelers enjoy beach cabana relaxation and rejuvenating spa treatments at this Tulum retreat where pristine beaches meet sunny skies

Choose dates to view prices

Playa Esperanza Hotel Tulum offers crystal-clear waters and white sand for a paradise escape. Relax in beach cabanas, book massages, or enjoy the outdoor pool. The upscale property provides free WiFi and helpful staff, balancing relaxation and adventure perfectly.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
The current price is ₩148,007
₩184,121 total
includes taxes & fees
Apr 5 - Apr 6

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Garden View

Highlights

Balcony or patio
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View | In-room safe, bed sheets

Romantic Cabin, Terrace, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View | In-room safe, bed sheets

Cabin, Sea View

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View | In-room safe, bed sheets

Cabin, Garden View

Highlights

Balcony or patio
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony | In-room safe, bed sheets

Cabin, 1 Queen Bed, Balcony

Highlights

Balcony
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Partial Sea View

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside | In-room safe, bed sheets

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Separate bedroom
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
In-room safe
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | In-room safe, bed sheets

Cabin, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

Highlights

Deck/patio
Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the ground floor
Daily housekeeping
In-room safe
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
In-room safe
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing | In-room safe, bed sheets

Basic Cabin, Sea Facing

Highlights

Separate bedroom
Fan
Private bathroom
Free bottled water
Located on the top floor
Daily housekeeping
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located on the beach, Playa Esperanza Hotel Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum Beach. Don't miss out on a visit to Xel-Há Park. Looking to get your feet wet? Snorkeling, windsurfing and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780

What's nearby

  • Tulum Mayan Ruins featuring tropical scenes and rocky coastline
    Tulum National Park
    1 min walk - 0.0 km
  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    1 min walk - 0.0 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    5 min walk - 0.5 km
  • Tulum Mayan Ruins which includes a ruin
    Tulum Mayan Ruins
    7 min drive - 1.8 km
  • Las Palmas Public Beach
    5 min walk - 0.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    59 min drive

Restaurants

  • Carl's Jr.
    6 min drive
  • Panza Tulum
    7 min drive
  • Playa Pescadores
    9 min walk
  • Mezzanine Restaurant
    6 min walk
  • Cinco Playa Paraiso Tulum
    1 min walk

About this property

Playa Esperanza Hotel Tulum

Upscale hotel near Playa Paraiso
Located close to Tulum Mayan Ruins, Playa Esperanza Hotel Tulum provides a restaurant. With a beachfront location, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a free beach club on site
  • Beach towels, tour/ticket assistance, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Playa Esperanza Hotel Tulum have comforts such as safes and free bottled water.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-007-006565

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

Does Playa Esperanza Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Esperanza Hotel Tulum ?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Playa Esperanza Hotel Tulum on Apr 5, 2026 start from ₩148,007, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Esperanza Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Playa Esperanza Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Playa Esperanza Hotel Tulum ?

Check-out is at noon.

Where is Playa Esperanza Hotel Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Paraiso and Tulum Mayan Ruins. Tulum Beach and Gran Cenote are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Playa Esperanza Hotel Tulum Reviews

9.2

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 113 out of 156 reviews
Rating 8 - Good. 24 out of 156 reviews
Rating 6 - Okay. 12 out of 156 reviews
Rating 4 - Poor. 4 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

Reviews

10/10 Excellent

andres

Liked: Cleanliness, property conditions & facilities
I would definitely recommend this place to someone. Very clean and beautiful and location was awesome wonderful experience.
Stayed 2 nights in Jan 2026

8/10 Good

Jeffrey

Liked: Cleanliness
It was glamping at its best! I felt like I was on Gilligan’s Island, or in an episode of the Flintstones!
Stayed 3 nights in Jan 2026

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Loved it , very close to the ruins, very calm , and all the staff very nice , can't wait to go back!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and you can hear the waves from the ocean
Stayed 1 night in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great !! I got more than what I bargain for , very attentive staff that are willing to serve you and guide you in the right direction .Room was clean and maintained everyday of my stay , beach front did not disappointed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucie

Liked: Cleanliness, amenities, property conditions & facilities
This is the closet you can get to paradise. Fancy subtil rustic designer cananas by the sea. No other noise than waves, ocean wind and the perfect clean turquoise clear water.The staff give an excellent vibe to this five star eco resort. A divine place to be.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Habiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Sep 2025

10/10 Excellent

Azzy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
Stayed 1 night in Jun 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we chose this spot, it was a beautiful location, the staff was friendly and the beach was right outside our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Stayed 1 night in Nov 2024

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. The beaches were well taken care of. The staff was very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
A friend of mine and I each got a room here. The rooms were so cool and the beach access is world class. The service is a little short of 2-3 star given that my shower water was not hot, but I sort of didn’t care until the last day when I just wanted a hot shower. The beach is gorgeous, the people working there are super sweet. There was a very nice woman who helped us get a super last min cab out of town and she was super helpful at the desk when our booked shuttle no showed. We took the bus instead which was great and only $20 to Cancun!! We knew about the bus because we may have taken it down but booked a private shuttle instead. The hotel is right next to several beach clubs and inside the park is great you can get the shuttles to the ruins which were so cool. The park offers a lot but you do have to pay to be there daily and strict guards treat it like you are doing something wrong to be there. It’s not very hospitable to have all your stuff searched to find nothing. And they are not nice or welcome you. Quite the opposite. That said-People at the resort were efficient and they work hard. I loved the little pool and the towels. The cabanas on the beach. Super amazing. Gorgeous. I liked a lot of the little beach resorts at the park tho. It’s a very beautiful and special beach area.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Stayed 5 nights in Sep 2025

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023

4/10 Poor

kris

Disliked: Amenities, property conditions & facilities
A 2-3 star hotel. As basic as it gets - but wonderful to be right on the beach!
Stayed 1 night in Nov 2024

10/10 Excellent

Deany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent. Felt very welcome
Stayed 4 nights in Sep 2024

8/10 Good

Maika

Liked: Staff & service, property conditions & facilities
Beautiful hotel, away from all the touristy craziness on the Tulum coast line even though there were many other smaller/ eco-conscious hotels nearby. Staffs working at the property were all working so hard, I was impressed with the level of effort each of them put in to keep the property beautiful for the guests. I saw that they were actually paying close attention on the Turtle nests on the beach, taking pictures and keeping track of the nest conditions etc in early mornings before many guests wake up. While we absolutely loved our stay at this hotel and would come back in the future, I have to note that the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The area is lovely. The beach is wonderful. The room was a bit depressing for me and didn’t have AC. If I had a room with AC I would have stayed but unfortunately had to leave early. The staff is very nice.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa Esperanza provided exactly what we wanted

What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Will return again, hopefully soon. The staff were extremely helpful and friendly. Armen (Alberto) the front desk concierge, let me borrow his personal scooter to drop a friend off - talk about going above and beyond. The place is a paradise. Only thing is many restaurants and bars close early in this area.
Stayed 3 nights in Dec 2024

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being charged $20 to enter the national park for an over $200 a night reservation seems silly. Property is rustic and charming if you love outdoor showers and the sort, ocean front is amazing. Staff we very helpful. Surprised that at this price point hot water was only available during certain hours.
Stayed 1 night in Jan 2025