Find hotels near Twin Cities Premium Outlets, Minneapolis - St. Paul from ₩73,954

"Clean with moderna amenities"

"I recently stayed at your property and, while I enjoy the area, I was unfortunately disappointed with my overall experience at the hotel. I would like to bring the following concerns to your attention: 1. Front Desk Service On the first evening of my stay, the receptionist on duty was unprofessional and discourteous. I also observed similar interactions between her and other guests. The tone of service significantly impacted my first impression of the property. 2. Room Condition My assigned room had a large crack in the window, which made the room uncomfortably cold at night. Additionally, the bathroom was not up to standard. The bathtub was in poor condition, and the shower had excessively high water pressure, making it unpleasant to use. I considered reporting these issues during my stay but was reluctant to approach the front desk due to my earlier experience. 3. Safety Concern* The ground floor back door leading to the parking area was completely unlit. The path to the escalator was dark, which felt unsafe, especially as I was traveling with family. As a result, I avoided using that exit for the duration of my stay. Based on these issues, I cannot recommend this hotel to others and I will not be returning for future stays. I hope this feedback is taken seriously and that corrective measures are implemented "

"First I will talk about the staff. The staff were very polite and kind. At check-in Aaron was helping us and was beyond polite. The pool was great and wpuld highly recommend poolside. There were some minor things but in reality when you have great service it truly makes up for it and makes complaints far less likely. I would highly recommend this place and hiring more people like Aaron! Would come back. Thanks. "

"Clean and in a good location"

"Staff are always hard to find."

"The place was great for kids and families as you visiting mall of America. No hot tub onsite and activities for the kids are sparse compared to their other great wolf lodge properties. Will I stay again….stayed for 3 nights and 4 days and couldn’t get room service those nights. Only trash removal and towel removal only after finding out u must request the night before and for it STILL NOT TO BE DONE… No clean sheets, no bed making, anything that was needed was dropped at door without even a knock….. Not a great first time at this property!!! Front desk apologized and gave us breakfast buffet coupons for both rooms…..mehhhhhhhhhh…"

"Excellent hotel. Location was primo! So convenient to shop and walk back to your room! Wonderful, unique experience at the Mall of American and the hotel. "

"Room was okay. The first room we tried, the carpet was pulling up from every corner, the bathroom light wasnt operational and was broken. Had them move us and it was a step up. Carpet was still badly torn in places, very used furniture, plug ins barely worked. The room was alright. They are remodeling which is great but noisy during the day, the workers left a giant mess throughout the hotel and didnt clean up at the end of the day. Breakfast was alright, hot breakfast was good and fresh fruit was good. Chorizo was super super greasy and not flavorful somehow. Parking is 14 bucks a day which is annoying. For the price it worked, but I wouldn't pay over $100 a night for this place."

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