“Phil at the front deak was fabulous when it was discovered that Expedia had cancelled my reservation unbeknownst to me. No email letting me know that had happened. I still had it in my app but in the hotel’s system it was marked as canceled. Luckily Phil was able to make it all work. Rooms were clean. Continental breakfast was decent.”
“Phil at the front deak was fabulous when it was discovered that Expedia had cancelled my reservation unbeknownst to me. No email letting me know that had happened. I still had it in my app but in the hotel’s system it was marked as canceled. Luckily Phil was able to make it all work. Rooms were clean. Continental breakfast was decent.”
Jennifer