โHad a wonderful experience! The staff was so courteous and helpful. Room was clean and comfortable! My only complaint is the parking fee. For the amount of money spent on the room, parking should absolutely be included. Having an additional $55 per night charge is quite expensive in my opinion. โ
โRoom was dirty, the refrigerator was spilted milk all over it (I swept it), floors clearly haven't been swept. After that I found dirty stains on the sheets and towels. I had called front desk and he changed the room for me. However, the room hard floor was sticky all over. It was very disappointing experience. Don't waste your money this over priced hotel.โ
โGreat location for seeing a show at United Center. Walk was easy and didnโt feel uneasy late at night. Breakfast was nice, very clean, typical options like eggs, pancakes, sausage etc. piping hot coffee! Rooms spacious can tell it was a hospital from the layout. Only major complaint was that our TV was not working great but that could have been weather related. โ
โWe were stranded on a connecting flight due to weather, so came in tired and frustrated. The staff was so helpful and supportive! Offered toothbrushes and amenities since everything was in our luggage!โ
