Hotell Pilen

2.5 star property
Hotel in Umea with free breakfast and a sauna

Choose dates to view prices

Hotell Pilen offers a quiet city center refuge with a free breakfast buffet. Enjoy the sauna, spa tub, and peaceful garden. Practical touches include in-room WiFi and luggage storage for easier arrivals and departures.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Parking available
  • Breakfast included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

Economy Single Room, Shared Bathroom

Highlights

Flat-screen TV
Sofa bed
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room, Shared Bathroom, No Windows

Highlights

Flat-screen TV
Sofa bed
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room, Shared Bathroom

Highlights

Flat-screen TV
Sofa bed
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

Highlights

Flat-screen TV
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Flat-screen TV
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

Highlights

Flat-screen TV
Sofa bed
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Twin Beds

Family Apartment, 1 Queen Bed, Kitchen

Highlights

Kitchen
Flat-screen TV
Sofa bed
Day bed
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed
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About the neighborhood

Map
Pilgatan 5, Umea, 90331

Getting around

  • Umeå Östra Station - 12 min walk
  • Umea (UME) - 8 min drive

About this property

Hotell Pilen

Hotel in the city center
A free breakfast buffet, a garden, and a sauna are just a few of the amenities provided at Hotell Pilen. For some rest and relaxation, visit the spa tub. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), free newspapers, and tour/ticket assistance
  • Luggage storage and 1 meeting room
Room features
All guestrooms at Hotell Pilen include amenities such as free WiFi.
Other amenities include:
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 100 per day)

Food and drink

  • Free buffet breakfast

Things to do

  • Hot tub
  • Sauna

Family friendly

  • In-room sofa bed

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7 AM - 6:30 PM) and Friday - Friday (7 AM - 5 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 400.00 per night
Cribs (infant beds) are available for SEK 100.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 100.00 per day
  • Crib (infant bed) fee: SEK 100.0 per night
  • Rollaway bed fee: SEK 400.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

Property is also known as

Hotell Pilen Hotel UMEA
Hotell Pilen Hotel
Hotell Pilen UMEA
Hotell Pilen Umea
Hotell Pilen Hotel
Hotell Pilen Hotel Umea

Frequently asked questions

Is Hotell Pilen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotell Pilen?

Self parking is available for SEK 100.00 per day.

What time is check-in at Hotell Pilen?

Check-in start time: 2 PM; Check-in end time: 5 PM.

What time is check-out at Hotell Pilen?

Check-out is at noon.

Where is Hotell Pilen located?

Located in the heart of Umea, this hotel is steps from Bildmuseet Museum of Contemporary Art and Visual Culture and Curiosum. Umea City Church and Navat are also within 15 minutes. Umeå Östra Station is 12 minutes by foot and Umeå Central Station is 17 minutes.

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Reviews

Hotell Pilen Reviews

8.0

Very Good

8.4

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 42 out of 167 reviews
Rating 8 - Good. 89 out of 167 reviews
Rating 6 - Okay. 26 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hotell ?????

Trodde det var ett hotell med normal standard men tyckte det var vandrarhemsboende. Tre olika byggnader med rum på nedre och övre plan. Där vi bodde var det fem rum med en gemensam liten toalett samt ett duschrum. Det framgick inte vid bokning..
Stayed 1 night in Jan 2021

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugnt och fint.

Det passar mig utmärkt. Litet och mysigt rum med gammaldags känsla i lugnt och fint område. Bra frukost samt trevlig och hjälpsam personal.
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service
Dugligt för helgvisit.
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación bonita y espaciosa, camas cómodas. Lavabo en la habitación
Stayed 1 night in Oct 2020

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Comfortable and warm.
Stayed 5 nights in Oct 2020

4/10 Poor

Anders

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Det var dåligt städat i rummet (både i badrummet och sovdelen. Vid frykosten torkades inte borden efter att de dukats av, i dessa tider ska de både torkas och spritas.
Stayed 2 nights in Oct 2020

6/10 Okay

Jeanette

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Charmigt men saknar omvårdnad

Skulle kunna varit ett jättemysigt hotell. Nära stan, lugnt och skönt. Charmigt. Men .. Hotellet skulle behöva lite kärlek och omvårdnad. Trasiga möbler på rummet, knäppande oljud från tvn, tejpad fjärrkontroll, flagande tråkiga utemöbler, undermålig frukost. Däremot mycket sköna härliga sängar.
Stayed 2 nights in Aug 2020

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nöjd barnfamilj på genomresa

Som trebarnsfamilj väldigt generöst med utrymme i familjerummet. Bra parkeringsmöjligheter. Frukosten var lite trist p g a covid-föreskrifter men annars mycket nöjda med hotellet i sin helhet. Kommer tveklöst att boka samma rum nästa gång vi kommer till Umeå.
Stayed 1 night in Jul 2020

8/10 Good

Niklas

Liked: Cleanliness, property conditions & facilities, room comfort

Prisvärt och fräscht

Enkelt, billigt, centralt , trevligt
Stayed 1 night in Dec 2019

8/10 Good

Sara

Liked: Property conditions & facilities, room comfort

Gulligt ställe men lite smutsigt.

Trevligt men lite smutsigt i badrummet. Stökigt med koder. Bad att få ett kvitto på vistelsen och det kunde de inte ordna, väntar än på ett mail med ett kvitto på vistelsen. Trist då jag reser i jobbet.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Personen som arbetade vid frukostserveringen hade mycket begränsad kunskap om allergikost. Glutenfri mat hanterades inte korrekt.
Stayed 2 nights in Nov 2019

6/10 Okay

Birgitta

Disliked: Staff & service, room comfort

Svårt att komma in !

Vi kom sent på kvällen ( vid 23tiden ) ochhade dåsvårt att få kontakt med receptionen´``både via direktnummer telefon ( inget svar x 4 ) samt via dörrklocka invid huvudbyggnaden - tillika inget svar. Det löste sig till slutmen lite påfrestande efter så lång resa. Hoppas ni säkrar upp detta förandra resenärers skull ! Mvh LB Holmgren
Stayed 1 night in Sep 2019

10/10 Excellent

Jeannicke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Långhelg i Umeå

Vi är jättenöjda med ert hotell, det var tredje gången vi var hos er. Skulle självklart vara skönt med eget vc och dusch på rummet. Äldre, men mysig känsla. Ligger också väldigt bra till!
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost
Stayed 4 nights in Oct 2019

8/10 Good

Nils

Liked: Cleanliness, property conditions & facilities

Enkelt men fräscht

En fräscht men simpelt hotell. Om man inte har höga krav på kringservice och köper toa/dusch i korridoren så funkar det bra. Fräscht och helt Ok Frukost
Stayed 2 nights in Sep 2019

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotell pilen

Centralt familjehotell
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was essentially an apartment. More than we really needed for only one night, but the kids especially enjoyed the space. My only 2 suggestions to improve my stay would be curtains for the small square windows in the main room and directions or a way to control the temperature. It was warmer than I like to sleep. Breakfast and the staff were great. It also would have been nice to be able to book the sauna in the weekend- we would have LOVED to be able to use this amenity.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'd stay again

Nice spacious family room, good breakfast, self check-in worked as planned, nice breakfast, good location.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra vandrarhem för bra pris med frukosten som ingick i priset. Bra att det fanns handfat i rummet då det är delat toalett/dusch. Rekommenderas.
Stayed 1 night in Jul 2019

8/10 Good

Juha-Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yllätyksenä oli WC-käytävällä ei huoneessa. Alue rauhallinen ja hiljainen, miljöö maalauksellinen.
Stayed 1 night in Jul 2019

4/10 Poor

Turid

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Det var svart muggsopp på badet. Skittent i dusjen og vifte på badet fungerte ikke. Måtte ha oppe døren for å kunne tørke seg og puste. Det var litt lite utvalg til frokosten. Det positive var at det var stort rom og hyggelig service.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysigt hotell

Ett väldigt mysigt hotell där den trevliga personalen ställde upp och ordnade det mesta från smidig incheckning och till att rycka ut och laga en spolande toalett 23:00 en fredagskväll. Uppskattade hela vistelsen.
Stayed 2 nights in Jun 2019

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort

Som hemma.

Kändes lite mer som hemma.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Das Personal dürfte zuvorkommender sein.. Frühstück mit mehr frischen Früchten wäre schön.
Stayed 6 nights in Apr 2019

6/10 Okay

Johan

Liked: Cleanliness, staff & service, room comfort
Bra men dåligt badrum, snedtak mm
Stayed 3 nights in Mar 2019