Find hotels near Universal Kids Resort, Dallas from ₩91,174

"Nasty, dirty room. It had a stench of wet dog. There was cockroaches, the floor was dirty, we didn’t have toilet paper, or a microwave despite of being in the room description. The ventilation was terrible. The bathroom had no extractor. Customer service was terrible. Front desk was rude. Our card keys never worked, we had to come down and have them reset a multiple amount of times. Our room never got cleaned, and when we requested it, we were told we would be on a waiting list. Elevators were slow and maybe not working properly, as we could never get on it in a timely manner. Tv did not work, wouldn’t power on. AC was hot no matter what we did with it. Beds were uncomfortable an had a smell. This was the most awful experience I’ve ever had. For the price I paid, I had higher expectations. I will never give you my business again. "

"Clean hotel, easy parking, close to stores and restaurants. "

"Great hotel! We visit again "

"The entire building smelled like mildew, they didn’t have any extra bedding, the pool was merely and dirty on the floor. "

"We had a small issue the first night as the shower did not work. but the staff were efficient and did not hesitatebto place us in a new room thankyou."

"clean and organized "

"Great hotel, staff is excellent and we really enjoyed our weekend. "