“During my stay, I had a conflict with an Uber driver. However, the female staff member at the reception did not attempt to mediate the situation. Instead of maintaining a neutral stance as she should have, she expressed an attitude that blamed me, the guest. I also felt a slight sense of racial discrimination. Staff attitude training is necessary, and guests should be treated with more respect.”
“During my stay, I had a conflict with an Uber driver. However, the female staff member at the reception did not attempt to mediate the situation. Instead of maintaining a neutral stance as she should have, she expressed an attitude that blamed me, the guest. I also felt a slight sense of racial discrimination. Staff attitude training is necessary, and guests should be treated with more respect.”
Young keun