โThe hotel was beautiful. They had staff that were eager to help with anything that came up. We were greeted every time we entered or exited the hotel. The room was a junior suite and lovely. โ
โAmazing location and beautiful views. Super close to lakewalk trails and great atmosphere. I love that there is a restaurant on the ground floor and the room had an awesome theme of Switzerland farmlands that was comfortable and clean. Customer Service was outstanding and everyone was beyond helpful and nice.โ
โLovely, small hotel in old town. Nothing fancy, yet very clean and functional. Close to everything: lake, restaurants, train station, shops, market. Helpful, Friendly staff. Can be a bit loud in that part of town during the day and evening. Did not bother me but in case thatโs important to you. Wifi was so-so. โ
โAn old an hool elegant hotel with excellent friendly and competent staff who make it special staying there. The style of the hotel is sadly sometimes not matched by the elegance of the guests who should try to at least dress appropriately when drinking in the lovely terrrace bar. Comfortable well equipped rooms with excellent room service and scrupulously clean โ
โStay second time here for business trips. And this hotel provides everything necessary to get rest from long voyages.Very neat rooms. Just go out and see the terminal entrance. Very polite staff trying their best to help. And decent breakfasts.โ
โThe night I arrived the entry codes worked however, there was someone else in my assigned room. It was late in the evening, and I called the hotel support. Luckily, [and by chance] they were able to get me into another room [which was not what I had reserved]. The light in the bathroom did not work. Maintenance did not come until the third day to fix it. The cleaning staff was extremely kind and helpful because there was no one else there to help. Calling support was partially helpful given that...
โThis is more than a hotel stay. Itโs an experience. From the moment you arrive you feel transported to a different life. Every staff member makes you feel like you are their most important guest. After checking us in and making sure we had dinner reservations Geulia took us on a tour of the gorgeous and meticulously maintained hotel and facilities then personally took us to our room to ensure we were pleased. Our room and view were spectacular, so quiet and luxurious, every detail thoughtful...
