Find hotels near Vino Veritas Cellars, Cleveland from ₩134,364

"Great place to stay nice area very beautiful will stay here again"

"Na"

"My stay was exceptional "

"Hotel was great, clean, nice, friendly staff"

"Business trip."

"Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in. The next morning I showed the staff at the front desk the pictures when I went to get the card with managers name and number. They were disgusted! And stated “something should have been done yesterday when I called the front desk”. Long story short, nothing was ever done about it. I called multiple times to speak to the “manager” but was told no manager was there to handle my issue. Time and time again I left my name and phone number. And never received a call back. There were many rooms booked that weekend for our event we attend every year. And I can tell you none of us will ever stay there again!"

"The location needs to put some money into upgrading the property. So many things from previous stays that caused damage that need to be fixed. Start with paint! "

"Very nice hotel, staff were pleasant, and valet were quick "

"My room could’ve been much more cleaner. There was a lot of dust everywhere and also they did not change out the lotion in the bathroom, which is pretty unsanitary. And this day and age is not OK to be reusing the same opened lotion bottles. Staff was very kind and very attentive. The only issue I had was trying to call the front desk. It took several times for me to do so. Breakfast was very mid not anything to brag about and honestly it cost too much four dollars for a cup of orange juice is ridiculous. I didn’t have issues with Parking as I used public transportation i.e. Lyft to get me to the hotel. "