Find Historic Hotels in West End

"The suite was clean and quite large… I was impressed. The kitchen had all we needed to do some cooking ,but we only did a bit as the provided breakfast was quite adequate and there are lot good eats close by"

"Was under renovation. Most amenities were unavailable"

"We enjoyed our 2 night stay. Room was clean & spacious, comfortable bed, well equipped kitchenette. Good location near Dows Lake and variety of restaurants. Staff were helpful. Will stay again when visiting family in the area. "

"Our room at The Fairmont Chateau Laurier was very disappointing. We chose a view of the Parliament Building .... if you sat in the one shabby chair in the corner, close to the window or leaned forward on the windowsill you could see it. The bathroom was so tiny that you had to almost straddle the toilet to use the wash hand basin. We are regular sized humans. The drinking glasses were stored on a shelf, at toilet bowl level, 12.5 inches from the front of the toilet bowl { yes I measured it!}. The unit holding the kettle and coffee maker had both placed at knee level: the side that had been the bar fridge had no shelves and needed a good clean imo. The sound insulation was appalling. We could hear both sides of a business conversation in the room next door { and the gentleman was using a perfectly ordinary level of speech}. On the second morning the cleaners { contract apparently} cleaning around the front door with a power washing or blower were so loud at 6.30 am that we got up and left for home. On the upside, the bed and pillows were extremely comfortable."

"This is the perfect place to stay while visiting your kids at any of the Universities in Ottawa. We happen to be moving our child into their off campus housing and knew we would be too tired to drive home after the move, so we booked a room for the night to rest and recovery. When we entered our room we quickly realized that there was an error, it was not the suite we booked. I went down to the front desk to quietly let them know that there was a mistake, it was TOO big. The hostess then informed me that we had been upgraded and she had forgotten to mention it. Wow! It came fully equipped with a kitchen, dining space, sitting area, 2 bedrooms ( spacious and comfy), 2 full bathrooms and a laundry room. Towels were plentiful, robes and extra blankets were available in each room. Close to lots of restaurants and shops. This location was amazing. The only downfall was that we weren’t there long enough to enjoy the pool which was one of the reasons why I booked this hotel, we arrived too late. We will definitely be back. Thank you to the staff for the beautiful hospitality."

"excellent breakfast!!more than what i expected.love the coffee!!Friendly staff especially the guy at the desk.Very friendly.Room is clean and very spacious"

"Stayed for a night, was a little hesitant due to the bad reviews. However, everything was perfect. Rooms were clean, modernized and spacious. Our room had a whole kitchen with everything you would need including a full size fridge. We stopped by early to see if we could park the vehicle on the available onsite parking and we were informed our room was ready and we could check in about 3 hours earlier than expected. Close to everything, including grocery store, restaurants, and tourist attractions. Would definitely stay again! Downside: Underground parking is limited"

"Excellent location! Clean unit. Really nice to have a kitchen. Pool is lovely. Only complaint is the electrical outlets are loose so it was hard to charge devices."

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."