West Wight, England hotel rooms at the Mercer Collection

"Great stay at the hotel and rooms are lovely and big with great views if you have a twin balcony view. Great pool and spa and hotel bar. Reception staff were friendly and gave out a useful info sheet when you check in which was everything you need to know. Car parking is convenient next to hotel too. The big standout for me was the breakfast. Worth adding to the reservation. The manager who had blonde hair and was the f&B manager greeted us explained how everything worked and seated us it’s these little things that make a huge difference. The staff at breakfast had such a good flow, not a dirty table in sight and they were constantly checking in on the tables. Kian Cross the breakfast server also just as personable but he had a special sparkle with the guests and was so lovely to us recommending plenty of local places. He wasn’t over casual and was very professional and I think he was completely wasted in his current position. Both had very good energy and were special members of staff that many hotels are missing. Swimming pool also was such a highlight and they have family hours as well as adults only which pleases everyone. Only thing we didn’t like was the groups of non hotel guests in the hotel bar at night. Was slightly intimidating "

"Good all round, busy when we stayed but all ok."

"All very good"

"Great location and facilities. Conveniently located near a large shopping mall and lots of restaurants. Good place to stay prior to a cruise "

"Had a very nice stay, would highly recommend. It is great that the hotel is directly across from the park."

"What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free."

"Beautiful property. Very clean and modern rooms. Many things to see in Southhampton. The staff was very helpful with information of how to get to London and get around. I would highly recommend staying here great value and close to London by train for more sightseeing"

"Stay was amazing. Great service from Vishnu.Good selection of food for breakfast. Swimming pool clean. My grandson enjoyed with sandwiches and chips. Thank you very much for your job. "

"My stay at the hotel was excellent. The room was clean . The bed amazingly comfortable and I had a good nights sleep. The bathroom was spacious with shower that was nice and powerful, with a good sized separate bath tub. The tea making facilities were great. The staff were very helpful and polite . I would definitely stay here again."