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“The check-in experience was disappointing from the very beginning. The receptionist barely paid attention and seemed interested only in checking guests in as quickly as possible. It felt rushed, hectic, and far from professional. The room itself was acceptable, but the air conditioning in the bedroom was unbelievably loud and not working. Considering it was 36–37°C outside, having a working A/C wasn’t a luxury, it was essential. I reported the issue immediately to the shift manager, who simply...

“The apartment was fine, kitchen, bed and bathroom are fine. Lots of towels which is nice. The only strange thing was that we booked an apartment that had a specific location that we chose because it was convenient and safe. The apartment we got however was at a totally different location where we did not feel so safe at night. The airco placement right across the bed is not the best since you get a dry mouth and nosebleeds. But all in all we had a good stay and the apartment itself was good...