Find hotels near York Guildhall, York from ₩113,614

"Another fantastic stay"

"The reception staff are fabulous and friendly 5*"

"I rarely leave negative reviews, but this was a genuinely disappointing experience. I paid £480 for two nights and ended up leaving after the first. From the moment I arrived at Judges Court, the welcome from the receptionist was poor. The attitude felt cold and unwelcoming, which set the tone for the stay. To be fair, the staff member on duty the following morning was much more pleasant, but by then the damage was done. The room itself was a major issue. It was located right next to reception, meaning I could hear constant noise from guests coming and going. I was woken up very early in the morning, which made it impossible to rest properly. Cleanliness was also unacceptable. I found toilet paper left unflushed in the toilet on arrival, something I have never experienced in all my travels. For a hotel positioning itself as high-end, this is simply not acceptable. Facilities are extremely limited, with no food options available on site. The overall condition of the room also fell short, with cabinets visibly worn and falling apart. This is marketed as a 5-star experience, but in reality it felt closer to a 2-star standard at best. For the price paid, this was nowhere near the level expected. I would not return."

"Hotel was clean, unfortunately our room was located by the cleaners room so it was pretty noisy early on also lots of noise from other guests early in the morning. We were also located right above the bar/restaurant so from around 6am we could hear noise from there. Staff were friendly at reception and rooms were comfortable"

"Staff helpful and happy. Breakfast was delicious."

"Pleasant accommodation convenient for our stay with extremely friendly & helpful staff."

"The room was lovely very clean great shower and the stuff was delightful. Breakfast was solid, but not excellent."

"The hotel and room was far superior than what we expected. Everwhere was spotlessly clean. Our room was very large with careful thought that there was everything at hand that you need in there. Breakfast was really good too. The staff were so friendly, polite and welcoming, thank you for that. Overall The Minster Hotel was a little gem find of a hotel that we will have no hesitation in returning."

"Great Family Room was like having your own apartment. Breakfast was nice, bacon and black pudding were a little over done. Shower could have been warmer. But overall great stay will definitely stay again."