“Booked room (twin) not ready on arrival (35 minutes after check in open. Was told could be 30-45 mins which was not acceptable. Asked if any room type was ready and was offered a double. This room (303) was terrible. There was no where to sit apart from bed. Room temp was around 40c even with windows open. No fan in room and only a single towel. Bath taps only ran shower with no way to use bath and wooden surround was split, damp and breaking up. When reported to Reception was offered no...
“Booked room (twin) not ready on arrival (35 minutes after check in open. Was told could be 30-45 mins which was not acceptable. Asked if any room type was ready and was offered a double. This room (303) was terrible. There was no where to sit apart from bed. Room temp was around 40c even with windows open. No fan in room and only a single towel. Bath taps only ran shower with no way to use bath and wooden surround was split, damp and breaking up. When reported to Reception was offered no...
David