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"The staff very professional, respectful, friendly "

"Such a beautiful place to visit Can’t wait to go again :)"

"Looks amazing and maintained. Staff super friendly and helpfull. Rooms are clean. Lot of delicious food varieties at any time of the day. Beach could be cleaner. Lots of seaweed and rocks along the shore."

"Great overall service! "

"Excellent staff"

"Pool area was nice. Rooms are a bit dated but we did get maid service daily if not twice daily. Beach was small with lots of sargassum. Prices for food and drink were ridiculously expensive. I have to think there are better options. I would not stay here again. "

"Spa was relaxing. And we had partial views of the bay as well as the beach. "

"The room was not what you would expect from a 5 star. The supposed double bed was closer to a single bed and the humidity in rooms led to pillows + sheets being damp all the time. No amount of AC, ceiling fan or anything could help. The elevators kept going out of service throughout the trip and the AC in the elevators wasn’t working many times. The food at resort wasn’t good and we kept leaving to eat at the strip. I never leave reviews but I feel the need to because somehow all reviews before we chose this place failed to mention these things. This is our second stay in Cancun and we can confidently say this is closer to 3 star resort. "

"Good"