몬테고 베이, 세인트제임스의 해변 호텔

“1. First of all I chose their property to celebrate my 25th anniversary and requested some decoration in the room . They said yes. Upon arrival nothing was done in the room . Very frustrating to see this happened. When asked , they simply said - oh! The housekeeping must have forgotten . It shows they don’t care abt guest experience , no attentiveness and no courtesy! Atleast they could have said - ok we can do something later . But No Nothing !!! 2. No towels in the room upon check-in....

“The customer services was horrible my room had the worst smell. I had to request another room and had to pay then when I got the new room it smelled so horrible. I would like my money back for the payment of the knew room. That resort will not last if customer services doesn’t change”

“The rooms are really nice but the service and food leave much to be desired. The wait staff at the restaurants is great but the front desk and guest services staff were very slow. It took them 5 hours to send us towels. The hotel had no air conditioning for almost 24 hours. It was miserably hot everywhere. All inclusive restaurants usually have average food but this was below average. Lots of restaurant options but the quality of the food was not great.”

“Everything was nice and clean. Located in a safe walking area. Will definitely stay again”

“The best staff. Every interaction was fantastic from food to cleaning to drinks.”

“The room was quite comfortable. The decor was simple but tastefully done. The staff required a little bit more training, however, they were pleasant and helpful.”

“Had an awesome time with my family, highly recommend!”

“i can tell you that the location is great! The guy who is the cab driver for the hotel he is great too and I found him reliable and trustworthy when we booked him to go to a few places. The hotel itself is not for me at all. I read the reviews before booking and others seem to like here but it is not for me and I would never return. I'm just not used to staying in motels. If I'm honest their website pics of the place look so nice and new but it didn't meet reality but maybe its just the room...