Find Beach Hotels in Puerto Aventuras

"Upon arrival we were warmly greeted by the staff. We were also provided an upgrade to our room, which we were excited about! The room (swim-up junior suite), was very clean and spacious. The swim-up pool and balcony was beautiful and clean. We spent a lot of time sitting and reading there. All of the amenities and activities were clearly stated in the app provided to us. We spent 5 nights and found this to be the perfect amount of time to enjoy all that the resort had to offer. All the activities, such as volleyball and tennis, were very enjoyable. The evenings were always fun and exciting as there was live music every night. The food and drinks at the resort were above expectations and the reservation system for the reservation-only restaurants was user-friendly. We never had any trouble getting a reservation. Overall, the resort was amazing and the staff was fantastic. I would highly recommend staying here!"

"Property was very clean. "

"Necesitan cambiar los conectores de corriente, ninguno funciona, me costo mucho trabajo cargar mi celular"

"Meals at the buffets were all wonderful. 3 are open for breakfast and lunch. One is open for dinner. We could not book reservations at other restaurants but they only had -4 tables being used. Could keep beach buffet open for dinner and be able to make reservations at check in. Pool could be open till 2200 for adults. The rooms (jr suite) was large, cool, comfortable. Beyond expectations! The staff All fantastic! Cart driver Eric showed us how to get around. Playa and pools Fantastic!! Clean, lots of space. Snorkel by rocks. NO seaweed. Just lovely. What a wonderful place thank you for keeping the natural animals and fauna. Thank you for sharing it. "

"I would call it a boutique resort. Amazing location, very clean, very well maintained, staff were really helpful. Best food ever! I highly recommend it!"

"We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!"

"Clean spacious master suite. Very helpful and friendly staff. Food was decent; not enough air conditioning in main eating area. "

"The beach is covered in seaweed, the beach itself is very beautiful and large"

"I had a terrible experience with Expedia and Hard Rock Hotel Cancun. I accidentally booked the wrong Hard Rock property, then realized my group was at a different location and booked the correct one. This left me with two reservations for the same night. Within minutes, I contacted Expedia to cancel the incorrect booking and request a refund. After multiple follow-ups, I was told the hotel did not respond, and I was stuck paying nearly $600 for a reservation I booked by mistake. Expedia said there was nothing they could do because the hotel wasn’t cooperating. This is extremely frustrating. I acted immediately to fix an honest mistake, yet neither Expedia nor the hotel helped. I feel completely let down and will think twice before booking through Expedia again."