Mexico and Central America Adventure Vacations

Traveled with family, including 14 year old and 10 year old girls, and this resort was great! The pools were big and clean, the rooms were spacious and clean, and the staff was simply amazing and always friendly by the pool, at the pool bars and the buffet restaurant La Veranda. The food was surprisingly great (this hasn’t been the case in other all-inclusive resorts we’ve visited), with maybe just very few exceptions were it needed a little more seasoning but they had ample variety in the mornings and themed lunch/dinner buffets daily so it wasn’t repetitive. The beach was beautiful although sadly with some algae (sargazo) but not too bad to not be able to get in a little. Overall we had a wonderful experience and would visit again. Our only suggestion would be maybe a little more music by the pools :)

Everything was excellent. 100% recommended.

The place was ok, is big resort only 3 restaurants good food in the restaurant, small buffet not too much variety of food. Front desk were not helpful at all. We got 2 full beds instead of Queen bed when we complained the tell us we have to wait till next day and then check out by 12 and then we can get the write room at 3:00 . What an hassle. Finely next day they upgrade the room and we get happy.

The staff was so nice go look for Paulina she rlly is the best

Secrets claimed this is a "New" property, only part of the building is new and that area is reserved for their "Preferred club members". So the rest of the building has had some updates and it's OK, but not NEW. Very disappointed in their claims. Some of the staff seem to have a distinct problem with what a 'proper dress sandal is' My wife wore the same dress sandal to 6 restaurants and never had a problem. The last night of our stay a restaurant we had been to before turned us away saying her sandal wasn't up to their dress code. Very rude and not helpful at all.

Secrets claimed this is a "New" property, only part of the building is new and that area is reserved for their "Preferred club members". So the rest of the building has had some updates and it's OK, but not NEW. Very disappointed in their claims. Some of the staff seem to have a distinct problem with what a 'proper dress sandal is' My wife wore the same dress sandal to 6 restaurants and never had a problem. The last night of our stay a restaurant we had been to before turned us away saying her sandal wasn't up to their dress code. Very rude and not helpful at all.

Excelent food, drinks, amenities.

The staff was so nice go look for Paulina she rlly is the best

Everything was excellent. 100% recommended.

The place was ok, is big resort only 3 restaurants good food in the restaurant, small buffet not too much variety of food. Front desk were not helpful at all. We got 2 full beds instead of Queen bed when we complained the tell us we have to wait till next day and then check out by 12 and then we can get the write room at 3:00 . What an hassle. Finely next day they upgrade the room and we get happy.

Lindo lugar. Gente súper amable

Everything was excellent. 100% recommended.

The place was ok, is big resort only 3 restaurants good food in the restaurant, small buffet not too much variety of food. Front desk were not helpful at all. We got 2 full beds instead of Queen bed when we complained the tell us we have to wait till next day and then check out by 12 and then we can get the write room at 3:00 . What an hassle. Finely next day they upgrade the room and we get happy.