Mexico and Central America Beach Vacations

Beach was great clean close, staff eas great especially guy name Franc at concierge and Niomi at spa were very customer oriented and respectful. Dine in appointments were little hard but concierge helped us. Rooms were clean. The only thing that i didn't like that water was stopped from 12-8am for maintenance.

The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.

Staff very friendly. Clean room. So sad, changing this hotel to adults only on December 15th. Had no air conditioning for 3 days. They need to change menus in the restaurants.

The staff and service were 5 star.

Everything was amazing. Staff were really good. Very clean and great amenities. Very good food.

The staff and service were 5 star.

The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.

Staff very friendly. Clean room. So sad, changing this hotel to adults only on December 15th. Had no air conditioning for 3 days. They need to change menus in the restaurants.

All in all a good experience. Was really hoping for amazing food but nothing I had was memorable. My group enjoyed the mussels and grilled squid but we definitely felt the cook’s slight irritation over us coming back for more. The Al pastor tacos from the taco place were good so it was really disappointing that they were closed three days out of our four day stay. Another thing that the hotel could definitely improve on is adding more nighttime activities. It was raining during our stay and because the pool closed early 7/8pm, our only options for entertainment were the rickety ping pong table, foosball table with missing handles and warped billiards table. We’re not heavy drinkers so without water activities, our evening we’re kind of boring. I would like to highlight that though the food and entertainment were lacking, we did feel like the staff went above and beyond for us; no interaction with any of them was unpleasant.

If you like quiet, clean and beautiful this is your place! We liked it a lot. Great place! Thank you all who works there! Beautiful, friendly and kind people!

Beach was great clean close, staff eas great especially guy name Franc at concierge and Niomi at spa were very customer oriented and respectful. Dine in appointments were little hard but concierge helped us. Rooms were clean. The only thing that i didn't like that water was stopped from 12-8am for maintenance.

The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.