Yucatan Peninsula Romantic Vacations

Guys don’t do it! There are far better hotels out there. Maybe we came at a bad time. But their buffet was down for remodeling, the servings of food they served were super tiny and they would get mad if you wanted like 3 or 4 more plates. The kids pool was very dirty with algae and debris. The food selection was not the best. As a family that likes to eat fresh on the beach, they didn’t have many varieties of fruits and vegetables. I don’t normally leave poor reviews I think on a personal level, we had fun because it’s all an individual perspective, we wake up and are thankful and it’s great. But having stayed at other hotels, this one I would not recommend. Their staff was not on the same page about things, one would tell us we can get late check out and when the day was coming up and we want to ask apparently they didn’t want to honor it. The entertainment staff never played volleyball after I asked every day for a week. Overall would recommend you check other options ! Trust me ! And the beach was really rough! High waves which I didn’t mind but rough for small kids. But there were some great people nonetheless! Jose from the pool was amazing, Manuel from the dining was excellent. Yameli from dining was outstanding. I expected more for the money I paid. Disappointed and won’t be coming back

Great hotel.

Quality of service was great. Food was great and definitely a place to go back to

Loved the swim up bar with Jorge working. Good food all around. Great service. Although first night there got manipulated into buying an expensive bottle of wine. Also when reserving dinners the app had been messing up but then they did make it right and comped us with private dining and our own personalized chef and waiters. I didn’t care for them trying to upsell everything the second we got there but loved how personalized the check in was.

Loved the swim up bar with Jorge working. Good food all around. Great service. Although first night there got manipulated into buying an expensive bottle of wine. Also when reserving dinners the app had been messing up but then they did make it right and comped us with private dining and our own personalized chef and waiters. I didn’t care for them trying to upsell everything the second we got there but loved how personalized the check in was.

Quality of service was great. Food was great and definitely a place to go back to

Nice!

Guys don’t do it! There are far better hotels out there. Maybe we came at a bad time. But their buffet was down for remodeling, the servings of food they served were super tiny and they would get mad if you wanted like 3 or 4 more plates. The kids pool was very dirty with algae and debris. The food selection was not the best. As a family that likes to eat fresh on the beach, they didn’t have many varieties of fruits and vegetables. I don’t normally leave poor reviews I think on a personal level, we had fun because it’s all an individual perspective, we wake up and are thankful and it’s great. But having stayed at other hotels, this one I would not recommend. Their staff was not on the same page about things, one would tell us we can get late check out and when the day was coming up and we want to ask apparently they didn’t want to honor it. The entertainment staff never played volleyball after I asked every day for a week. Overall would recommend you check other options ! Trust me ! And the beach was really rough! High waves which I didn’t mind but rough for small kids. But there were some great people nonetheless! Jose from the pool was amazing, Manuel from the dining was excellent. Yameli from dining was outstanding. I expected more for the money I paid. Disappointed and won’t be coming back

Great hotel.

El hotel es pequeño por dentro y las habitaciones son viejas