Mexico and Central America Adventure Vacations

Absolutely love this resort we have stayed here eight times and it never disappoints.

Very nice experience

Mirabel a time share selling engine!!!! Glorified expensive time share tourist trap to save dollars on an already expensive excursion buyer beware! Cheeky peeps simply sloppy shoulderd despite numerous emails to hotel and global cust liasons - stating 'you got your $off didn't you' implying you got what u wanted after being abused and bullied into buying a time share for over 3hrs - absolute monstrous and intimidating sales that hotel owners fully appear to support! Full review below... This was meant to be a family holiday of a lifetime to Cancun in Mexico - I mean 'All Inclusive' 5* spa resort What more could you ask for? First thing is first, when I booked hotel through Expedia there was no way to specify one king room and a room with twin beds for my kids. So sent them message a few weeks ahead of time which was ignored. Then when I eventually got a message from hotel they said I would to talk to hotel staff at check-in - strike one - being a 5 star luxury resort I expected them to ask about transfers and diet but nothing... So we arrived in cancun and we manage to avoid all the taxi agents ready to book an Uber but quickly realised that Airport and Uber don't mix and the uber driver refused to step onto airport grounds despite being fully paid asking us to walk 2km with checked in luggage, wanting us to cancel at last minute. Anyway we rang Mirabel Hotel and was put through to Amstar agent called c who was a superstar and arranged transfer within 10min -

The resort was very clean, the hospitality was 100/100, food was really good and amenities were clean. Great place to spend with the whole family.

Absolutely love this resort we have stayed here eight times and it never disappoints.

Mirabel a time share selling engine!!!! Glorified expensive time share tourist trap to save dollars on an already expensive excursion buyer beware! Cheeky peeps simply sloppy shoulderd despite numerous emails to hotel and global cust liasons - stating 'you got your $off didn't you' implying you got what u wanted after being abused and bullied into buying a time share for over 3hrs - absolute monstrous and intimidating sales that hotel owners fully appear to support! Full review below... This was meant to be a family holiday of a lifetime to Cancun in Mexico - I mean 'All Inclusive' 5* spa resort What more could you ask for? First thing is first, when I booked hotel through Expedia there was no way to specify one king room and a room with twin beds for my kids. So sent them message a few weeks ahead of time which was ignored. Then when I eventually got a message from hotel they said I would to talk to hotel staff at check-in - strike one - being a 5 star luxury resort I expected them to ask about transfers and diet but nothing... So we arrived in cancun and we manage to avoid all the taxi agents ready to book an Uber but quickly realised that Airport and Uber don't mix and the uber driver refused to step onto airport grounds despite being fully paid asking us to walk 2km with checked in luggage, wanting us to cancel at last minute. Anyway we rang Mirabel Hotel and was put through to Amstar agent called c who was a superstar and arranged transfer within 10min -

Very nice experience

Absolutely love this resort we have stayed here eight times and it never disappoints.