Mexico and Central America Kid friendly Vacations

The staff were the best part. Don’t get me wrong of course, the site is amazing, the beach was amazing, but the staff were just top of the line. They were kind, attentive, perceptive, and fun!

My family and I (a group of 10) stayed in this resorts from 7/23 to 7/27. We had a blast! Staff was friendly and very accommodating, food was delicious, resort was clean, and beach was cleaned throughout the day to allow guests to take advantage of the ocean. We will definitely go back! 5/5

Staff was fantastic! Dinner at DaVinchi was great! Lobby bar crew was the best. Got to try all there favorite mix drink mix. Room was great and everything was kept stock for drinks and cleaning was great. Only thing that was a dislike, a lot of pool side food say they open till a specific time, but we got denied multiple times 15 mins before the close. Also one night after the Club, hotdog/burger guy said they closed already but it was 15 mins before 1am. He had plenty of burgers and hotdogs precooked and we are closed. We said okay, didn’t complained and stared walking towards the hotel and the security stopped us and said, if you tip the cook, he will cook for you fast. I was going to tip regardless, but sad and disappointed they had to ask for a tip to cook when they didn’t close till 1pm and it was only 12:45

How clean and nice the room was.

Wonderful spot you can walk to take the ferry to Isla Mujeres and Captain Hook dinner show. Very clean hotel nice beaches.

This is a smoking free environment and forced many guest to leave the premise in order to have a cigarette. This is not mentioned when booking. To make reservations at restaurants had to be done online the day of with only a small window as well as they were closed on certain days which was odd. The employees were friendly and very helpful. Also the seaweed situation was a bit out of control and their cleaning was not done very well.

Everything was great, staff was very helpful, the location was great. I was able to book all my site seeing excursions. The one thing that I did not like was the fact that a member approached me and my family saying they were going to give us a lay out of the facilities but what they wanted was for us to listen to them for an hour to try to sell us future vacations with the Fiesta Americana group, they said it was not a time share but is sounded it like it was. Other than that I would come back and recommend it to my family and friends.

Staff was fantastic! Dinner at DaVinchi was great! Lobby bar crew was the best. Got to try all there favorite mix drink mix. Room was great and everything was kept stock for drinks and cleaning was great. Only thing that was a dislike, a lot of pool side food say they open till a specific time, but we got denied multiple times 15 mins before the close. Also one night after the Club, hotdog/burger guy said they closed already but it was 15 mins before 1am. He had plenty of burgers and hotdogs precooked and we are closed. We said okay, didn’t complained and stared walking towards the hotel and the security stopped us and said, if you tip the cook, he will cook for you fast. I was going to tip regardless, but sad and disappointed they had to ask for a tip to cook when they didn’t close till 1pm and it was only 12:45

My family and I (a group of 10) stayed in this resorts from 7/23 to 7/27. We had a blast! Staff was friendly and very accommodating, food was delicious, resort was clean, and beach was cleaned throughout the day to allow guests to take advantage of the ocean. We will definitely go back! 5/5

How clean and nice the room was.

Wonderful spot you can walk to take the ferry to Isla Mujeres and Captain Hook dinner show. Very clean hotel nice beaches.

How clean and nice the room was.

Staff was fantastic! Dinner at DaVinchi was great! Lobby bar crew was the best. Got to try all there favorite mix drink mix. Room was great and everything was kept stock for drinks and cleaning was great. Only thing that was a dislike, a lot of pool side food say they open till a specific time, but we got denied multiple times 15 mins before the close. Also one night after the Club, hotdog/burger guy said they closed already but it was 15 mins before 1am. He had plenty of burgers and hotdogs precooked and we are closed. We said okay, didn’t complained and stared walking towards the hotel and the security stopped us and said, if you tip the cook, he will cook for you fast. I was going to tip regardless, but sad and disappointed they had to ask for a tip to cook when they didn’t close till 1pm and it was only 12:45