East Tulsa 3 Stars Hotels

"Hotel in desperate need of repairs and serious customer service training for staff. Booked two rooms for stay but ended up only have one room with a functioning toilet, took staff over 27 hours and three very rude conversations, to address issue, after one use toilet non functioning for the remainder of a six days stay, email sent to gm and NO CONTACT WAS RECEIVED TO RESOLVE ISSUE. Breakfast is the same every morning an elevator is out of service(burning rubber smell and jolted ride on one that does work), ice machines broken, attached restaurant closed, mold in shower, and cheap squeaky metal bed frames(literally sounds like a huge metal gong when getting on or off and rolling over) Just find somewhere else to stay!"

"Nice hotel, decent sized rooms. Elevator was super slow. "

"The room was clean and fresh. The staff was friendly and helpful. I needed to run off some materials for the conference I was attending, and they were quick to help me. The breakfast options were different each day, which was nice. The breakfast area was always clean and well-maintained. There was even a tornado warning. which the staff made sure everyone was accounted for. It made it less stressful. The exercise area was great. Having a bottle filler in there was a great idea. There were enough treadmills there that we never had to wait. It was clean and bright,"

"We were charged for a crib without being told ahead of time."