“Very friendly, helpful welcome when checking in, lovely room and hotel.
The only thing I'd change is for them to do food, as only breakfast was available.
Will definitely be staying again!
Thank you 😊”
“After driving all day touring around we arrived here to check in in the late afternoon. It turned out there was no room available for us. They were fully booked and had given our room away. The owner didn't explain why aside from "there was a miscommunication". I had booked this room through Expedia 2 months prior to our stay and had received a confirmation of stay as well as countless (automated) reminders from Expedia of our upcoming stay prior to the date. Somewhere along the way our room was...
“Parking was good. Didnt mind paying 6 pounds. Meals were very nice. I slept on the couch and it was fairly comfortable. We are canadians so we're used to cups in the bathroom for doing our teeth. And also kleenex. We were also in a premier inn in Sterling and yours is SO much better. Cleaner,decorated nicely. Staff pleasant and helpful.”
“Nice room with a good view — had everything you need for a comfortable stay. The restaurant and bar were great, and the staff were friendly and helpful throughout.”
“The property was as represented, and the view from the windows was itself worth the stay! Good breakfast basket delivered in the morning, nespresso machine, modern clean room and bathroom, bus stop very close and Connell Ferry train station 10-15 minutes walk.”
“From arrival to departure our stay was absolutely perfect. The breakfast in room with Nespresso machine, heated towel racks, high quality linens, and every other detail was completely intentional. The hotel is staff-less; however, a member of the team just happened to be present when we arrived. She took the time to show us around, helped us get settled, and answered any question we had about the hotel and town. The room was immaculately clean, and we had a beautiful view of the harbor from our...
“They don’t give proper or clear advice on when is the last ferry. We did not stay at this hotel not that we hadn’t paid not that we didn’t call in time but we did all that telling them that we will only be back from the Ben Nevis trek after 11:30pm however they did not tell us that the last ferry to the hotel was 9:30pm. We called the hotel to inform them of the late arrival and all they said was thanks for letting us know and we will have everything ready for you. After the gruelling climb at 1...
“This was the most enjoyable stay of my time in Scotland. The staff the facilities everything was excellent. Loved the gardens and the grounds, especially the alpacas and the peacocks.”
“The images that were shared in Expedia.com did not accurately portray the property and its amenities. The "gorgeous bar area" was dilapidated and out of use, there were limited food options available in the eating area, the carpeting in the hallway and rooms were very worn and not very clean. The beds themselves were clean and comfortable; the bathroom was extremely small and difficult to navigate. The first morning we were there, we lost power to all the electrical outlets in the room and in...
“The room was inexpensive so I didn't expect a lot. The room was larger than I expected but there were some maintenance issues. There was no hot water in the room so I had to go to a different room down the hall to take a shower that had an electric water heater. The light over the sink in the bathroom didn't work but there was an electric kettle with tea and coffee available. Nice people in a very old building”