Kato 4 Stars Hotels

"A little far away from the city center but with good connection though subway and free shuttle bus every 30min. It is good if you want to relax and disconnect from the big and crowded Japanese cities. We loved Kobe for that reason. Lovely city "

"The service was impeccable . Lovely spacious room with an incredible view onto the harbour. Easy acces to transport. Love it!! "

"Lot of activities in the evening at walkable distance"

"There’s a lot of construction going on at the moment , and more of an adult ambiance- very quiet and more family oriented . "

"I enjoyed the beautiful view of the bridge, and the public bath available to guests."

"Extremely helpful & friendly staff"

"This hotel does not have the lobby on the first floor. We need to go to 17th floor. There is only one staff at the hotel entrance at the first floor and I had a hard time to get a tax cab. One stuff at the entrance is not acceptable at all for the price I paired to stay at this hotel. The credit card reader did not work well to read my foreign credit card. "

"Best customer service I’ve ever had. Easily beats out most luxury hotels."

"This property does take some effort to get to. But the stay was pleasant. Buffet was delicious and onsen baths were amazing. The ryokan experience is very interesting and comfortable for us. Staff were very helpful. One thing to mention is it is not very tattoo-friendly. They politely ask you to cover tattoos in common areas, including restaurants."

"No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel. "

"Staff were super friendly. The room was amazing and faced the bay and ferris wheel. I made use of the jacuzzi bath both morning and night. Nothing beat a bath tub soak after a long day of doing touristy things."

"Beautiful hotel… had breakfast included, which was very yummy. Hotel at the top of the hill z..quick walk to the town, but the walk back is a killer! There is a shuttle but it’s only drops. And picks up at the train station."

"Room interiors a bit old - should have renovation"

"The onsen room was spectacular and lovely. Highly recommend it to anyone wishing to have a room with a private onsen"

"The staff was very nice! They didn’t really speak english, but it was easy to communicate with them. The location is nice and the room was very authentic and pretty! The breakfast was nothing that we expected. It was awesome!! When staying here, you must eat breakfast here. Not an american style breakfast! Very very authentic japanese breakfast that we enjoyed very much. Great experience!! "

"Staff was incredible. Very helpful and friendly. The location is beautiful but the decor a little outdated. The room was very smokey but ok once we opened the window to air it out. The food was EXCELLENT. The outdoor onsen was my fave. I would stay here again despite the smokey room - just make sure you request a non-smoking room!"

"The hotel is good with good service, and picked us from bus station and arranged taxi to ski. Thx"

"Probably the best onsen spot in Arima! The staff and service was remarkable. They serve you handmade matcha and Kinoko odango when you arrive. The experience and atmosphere felt as if I came to Japan's country side."

"快適に使用させていただきました。 別館のトイレが使えたら申し分なしでした。"

"雑草が多かった。 駐車場が狭かった。"