South Shore 4 Stars Hotels

"Upon checking in the first staff that assisted us was not pleasant, with attitude insisting that i booked rooms according to their vacancy i wasnt aware that I booked the king beds and smoking room thats why she gave me 2 rooms king beds smoking but I beg her to change it because We are coughing already and smoking rooms were unappropriate but shes not very accommodating. I thought they were after customer's satisfaction It was a blessing in disguise that my card was decline need to deposit cash first when we came back another staff filipino young lady assisted us this time she was able to change the booking we were so glad by rooms she put us in 2 rooms 1 king 1 2 queen beds and with a beautiful view and non smoking. The room is very clean and well organized"

"Clean"

"Good location on the beach, restaurants and shops were close by. Next to lake cruises and sailing from Ski Run Marina. The beds were very hard and not that comfortable. Complementary coffee/water and fruits/pastries (usually offered in other resort lobby areas like Marriot resorts) were not available for guests using the property game room, pool, and grounds. There was a self serve/self pay snack shop next to the check-in desk. Self parking cost the same as valet parking and was not conveniently located on the property. This made getting personal items from your car or even loading your car very inconvenient. Check out time required everyone to wait for your car to be fetched."

"Needs more attention on the bathroom cleaning. This is the first time that we found the bathroom not clean, like before. "

"Bar well stocked, room clean, bed comfy. The problem was when the heater kicked on it sounded like a scream and kept waking me up all night. "

"My favorite place to stay. Perfect location and the place is spotless and the kitchen was well stocked with pots and bake ware. The prices at the lobby market for eggs and other things to cook are reasonable.it was easy to order safeway delivery as well."