외관

샌드맨 호텔 & 스위트 애보츠포드 여행 후기

3 out of 5
샌드맨 호텔 & 스위트 애보츠포드
32720 Simon Ave, Abbotsford, BC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 601개" "
평점 8 - 좋아요. 1010개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 61개" "
평점 4 - 별로예요. 1010개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 24개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 4박 숙박함
답변 제공: Guest Services 님, 2019년 2월 14일
Thank you!

10/10 - 훌륭해요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 3박 숙박함
답변 제공: Guest Services 님, 2018년 11월 2일
Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행시 최고네요~
가족 4명, 남자아이 2명과 숙박했는데 세탁기가 있어서 좋았어요, 간다한 조리가 가능해서 아침은 밥을 먹으니 아이들이 좋아했습니다 굿 예요~^^
2018년 6월에 3박 숙박함
답변 제공: Guest Services 님, 2018년 7월 3일
Thank you for your review! We hope to welcome you back again soon!

10/10 - 훌륭해요

INHWA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good,
2017년 5월에 3박 숙박함

10/10 - 훌륭해요

Song. i.h. 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절한 호텔
샌드맨호텔은 캐사다에서 대중적인 브랜드 호텔로많은 사람들에게 친숙함. 그렇기에 샌드맨을 선택하면 후회는 하지않을거라 확신함. 이 호텔은 아보츠포드 중심가에 있어서어디든 연결이 편리함. 호텔내에 대니스와 목시스 두개의 레스토랑이 있어 식상사기 편리함. 호텔 바로 길건너 슈퍼스토아가 있어 장을봐서 호텔내에서 조리할수도 인음. 각종 취사도구가 비치되음. 냉장고. 세탁기2대. 다림질방. 와이파이 등 편리시설같추고 있음. 로비내에 사과와 커피를 항상 비치해두고있어 외출하고돌아올때 이용해도 좋음. 객실내에 침구가 조금 무거운 편이나따스함. 다만 아쉬운건 조식 불포함이라는거.

8/10 - 좋아요

이현미

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

이현미 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 최고!!!
아보츠포드 중심가에 있어 걸어서 핵심 지역을 다닐 수 있는 최적의 위치입니다. 방 안에 세탁기,드라이어기, 냉장고,전자렌지와 식기까지 갖추고 있어 간단한 조리도 가능합니다. 쇼핑몰과 관공서, 바로 옆의 슈퍼스토어까지 있어 여행객들에겐 최적의 장소로 추천합니다.

10/10 - 훌륭해요

InHwa Song 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Very good....

10/10 - 훌륭해요

Charnjeet

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 28일
Hello Charnjeet, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and hope to welcome you back in the near future!

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 28일
Hello Mary, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and hope to welcome you back in the near future!

10/10 - 훌륭해요

Dominque

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience =) Club Havana next door is a good time as well.
2024년 5월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 5월 27일
Hello Dominque, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us and also the restaurant. We look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a cut above the rest. It is geared to extended stay customers with the kitchenette and washer/dryer which is a major plus for people on the road for several weeks. This is my second stay at this property and I love it!
2024년 5월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 25일
Hello Marvin, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and look forward to welcoming you back in the near future!

10/10 - 훌륭해요

Natalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When in Abby, we will stay again !
2024년 5월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 25일
Hello Natalie, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and look forward to welcoming you back in the near future!

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite was great spacious and had all The amenities.
2024년 5월에 2박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 25일
Hello Michael, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and look forward to welcoming you back in the near future!

8/10 - 좋아요

Sean

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean but had silverfish or something king of bug found in the washroom. Outside seems to have more and more crime attention than before. Great hotel and staff well still return for stays.
2024년 5월에 4박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 16일
Hello Sean, thank you for taking the time to tell us about your stay. We are sorry for the issues that you faced during your stay. If you would like to discuss further please feel to contact us directly. Thank you for complimenting the hotel and staff. We are happy and look forward to welcoming again.

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older unit tag were great
2024년 5월에 3박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 5월 13일
Hello Pamela, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future!

6/10 - 괜찮아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Area around the hotel was not great. The hotel staff was good
2024년 5월에 2박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 10일
Hello Thomas, thank you for taking the time to leave us a review. We appreciate your compliments in regards to our staff. We apologize for any inconvenience you may have faced. We hope you will give us another chance in the near future!

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 5월 10일
Hello Tamara, thank you for taking the time to leave us a 5 star review. We are happy to hear that you enjoyed your stay. We hope to welcome you back again in the near future!

6/10 - 괜찮아요

Hale

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 5월 27일
Thank you Hale, for taking the time to share your rating. We hope to see you again soon!

4/10 - 별로예요

Steve

별로예요: 숙박 시설 상태 및 시설
The first thing I noticed was the back on the office chair at the desk was loose. Looking under, it needs four large screws to be secure. There was just one relatively close to being tightened, and one about to fall out. Dangerous. Next I noticed the cupboard door under the kitchen sink was in a similar state - all of the screws were loose and it was about to fall off. The doorknob to the door between the bedroom and bathroom was also very loose, and it tended to lock when closing it. In the bathroom, one of the two lights above the sink was out. Too dim for close work for sure. Walking my dog in the parking lot, we noticed an adjacent property with about seven dumpsters, all overflowing onto the ground. That's when we noticed a dead rat in the parking lot of the hotel. Yuk. For this much money, I expected way more. Sorry for them, I will not be back.
2024년 5월에 2박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 5월 7일
Thank you Steve for taking the time to share your feedback with us. We're truly sorry to hear about the issues you encountered during your recent stay. Your comfort and safety are of the utmost importance to us, and it's disheartening to learn that we fell short of your expectations.We apologize for the maintenance issues you experienced with the office chair, cupboard door, and doorknob. Rest assured, we have promptly addressed these concerns and implemented measures to prevent recurrence. Regarding the overflowing dumpsters and the presence of a deceased rat nearby, we share your concern and have escalated this matter to our management team for immediate action. We understand the impact this may have had on your experience, and we are actively working to address this issue with our neighboring property.We appreciate your candid feedback as it allows us the opportunity to improve and provide a better experience for our guests. We understand if you choose not to return, but we sincerely hope you will give us another chance to exceed your expectations in the future.

10/10 - 훌륭해요

Donna

2024년 5월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 25일
Hello Donna, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, and look forward to welcoming you back in the near future!

10/10 - 훌륭해요

?

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice
2024년 4월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 4일
Hello, thank you for taking the time to leave us a 5 star review. We are happy to hear that you enjoyed your stay. We hope to welcome you back again in the near future!

6/10 - 괜찮아요

Sherry

가족 여행
좋아요: 직원 및 서비스
The reservation booked with Expedia did not transfer over to the front desk. We were given a room that was not as booked and had to request a change which staff did promptly. We did not get our room serviced because we did not put the card on the door. This should have been highlighted to us at check in.
2024년 4월에 2박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 4일
Hello Sherry, thank you for taking the time to leave us a review. We do apologize for the issues that you faced. We had given you an upgrade due to the fact the notes stated that a king was booked. I will ensure to speak with staff in regards to the service cards. I apologize again, and hope you will give us a chance in the near future to make it up to you !

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 3일
Hello Jeffery, thank you for taking the time to leave us a 5 star review. We are happy to hear that you enjoyed your stay with us, and hope to welcome you back again in the near future.

2/10 - 너무 별로예요

Jasdeep

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 5월 3일
Hello, we are so sorry for the issues that you faced. Hope we have rectified the situation, and we can welcome you back again in the near future!

6/10 - 괜찮아요

A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Haylie (Guest Services) 님, 2024년 4월 19일
Hello, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future.

4/10 - 별로예요

Shelley

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure if the rooms vary, but the king "suite" we had was awful. Reeked of cigarettes (especially the furniture and drapes), in need of a deep clean and really in need of renovation. Pics online are very deceiving. Once you look closely it's dated, dirty, and the whole hotel smells of cooking food. Booked 2 nights, left after 1.
2024년 4월에 2박 숙박함
답변 제공: Vik Goraya - General Manager 님, 2024년 4월 9일
Hello Shelley, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay in one of our king suites. It is disheartening to learn that your experience did not meet your expectations.Please rest assured that your concerns have been taken very seriously, and we will be conducting a thorough investigation into the room you stayed in to address the issues you mentioned.We understand that you chose to cut your stay short, and we regret that we were unable to rectify the situation during your time with us.Should your travels bring you back to the area, we would be grateful for the opportunity to regain your trust and provide you with the exceptional stay that you deserve.

10/10 - 훌륭해요

Jim

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 4월 8일
Hello Jim, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future!

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean. Rooms were large incl a kitchenette & beds were comfy.
2024년 3월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 4월 6일
Hello Tina, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future!

10/10 - 훌륭해요

Samantha

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoyed staying here and was able to bring our dog! The suites are lovely!
2024년 3월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 4월 6일
Hello Samantha, thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us, while having your dog with you! We hope to welcome you back again in the near future!

10/10 - 훌륭해요

JIA CHENG 님, VANCOUVER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very decent place for a quick stay.
2024년 3월에 1박 숙박함
답변 제공: Haylie (Duty manager) 님, 2024년 3월 30일
Hello Jia, thank you for taking the time to leave us a review. We are happy yo hear that you enjoyed your stay. We hope to welcome you back again in the near future!

8/10 - 좋아요

Sonia 님, Courtenay

2024년 3월에 2박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 4월 8일
Hello Sonia, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future!

10/10 - 훌륭해요

Susan

2024년 3월에 2박 숙박함
답변 제공: Haylie (Duty manager) 님, 2024년 4월 6일
Hello Susan, thank you for taking the time to leave us a review. We hope you enjoyed your stay with us and hope to welcome you back again in the near future!

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 3월 12일
Hello Natalie, Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us.

4/10 - 별로예요

Christin

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Blood Stained blankets/sheets - had booked a room with two separate beds and they “upgraded” me to a suite with only one bed
2024년 2월에 2박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 2월 27일
Hello Christin, thank you for taking the time to leave us a review about your stay. We are sorry to hear about your experience while staying here. If you would like to discuss your stay further, please feel to reach out to the hotel directly.

2/10 - 너무 별로예요

Kav

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is the first negative review I have ever left. Several bugs of some type. Room didn’t smell great and I slept on top of the sheets.
2024년 2월에 1박 숙박함
답변 제공: Haylie (Duty Manager 님, 2024년 2월 21일
Hello Kav, thank you for taking the time to leave us a review. We are sorry to hear about your issues during your stay. I will ensure to talk to the housekeeping management. If you would like to discuss this further, please feel free contact the hotel directly.

10/10 - 훌륭해요

Shauna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 2월 22일
Hello, Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us.

6/10 - 괜찮아요

sean

2024년 2월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2024년 3월 21일
Hello Sean, thank you for taking the time to leave us a review. We hope that you enjoyed your stay with us and we hope to welcome your back in the future.

8/10 - 좋아요

Rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, a view of the body shop dumpster meant I stayed off the patio though…lol The Denny’s has duct tape over the holes in the seats…a little tacky
2024년 2월에 2박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 15일
Hello Rex, I'm so sorry to hear about the experience you had with us. I appreciate you bringing up the issues you faced during your stay. We thrive on making sure our guests are not only comfortable, but taken care of. We will speak with our Denny's staff to ensure this situation doesn't happen again, and we hope you give us another chance to make this right.

6/10 - 괜찮아요

Brandon

출장 여행
2024년 1월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 15일
Hello Brandon, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello John, thank you for your 10/10 rating of our hotel. We hope to welcome to again in the near future! King Regards, Surbhi J (Front Office Manager)

10/10 - 훌륭해요

Donovan

2024년 2월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Donovan, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

6/10 - 괜찮아요

Rob

2024년 1월에 3박 숙박함
답변 제공: Haylie (Duty Manager 님, 2024년 3월 21일
Hello Rob, thank you for taking the time to leave us a review. We hope that you enjoyed your stay with us and we hope to welcome you back again in the near future!

10/10 - 훌륭해요

Makoto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Makoto, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

8/10 - 좋아요

Delores

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Delores, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

10/10 - 훌륭해요

Bowen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Bowen, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

8/10 - 좋아요

Jasmeen

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Jasmeen, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

6/10 - 괜찮아요

Khadeejah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay at this hotel was great as usual however it took over 25 minutes to get checked into the room due to low staff. Other than that it was a great stay.
2023년 12월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Khadeejah, I'm so sorry to hear about the experience you had with us. I appreciate you bringing up the issues you faced during your stay. We thrive on making sure our guests are not only comfortable, but taken care of. As for the check in, we will speak with our staff to ensure this situation doesn't happen again, and we hope you give us another chance to make this right.

10/10 - 훌륭해요

Am

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Surbhi J | Front Office Manager 님, 2024년 2월 9일
Hello Am, thank you for taking the time to leave a review. We hope you enjoyed your stay, and hope to welcome you back again soon!

10/10 - 훌륭해요

Milton

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were great we had 3. Haylie called us before we left home as a courtesy and made sure our rooms were together as one was booked under another name, so great thank you. Venus was great and very helpful. Would absolutely stay there again
2023년 11월에 1박 숙박함
답변 제공: Haylie (Duty Manager) 님, 2023년 11월 29일
Hello Milton, thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Thank you so much for the kind words towards Venus and myself. We can't wait to welcome you back in the near future!