Needed a place to stay for a night. We pulled into the lower parking lot, which had a sketchy, post-apocalyptic look and feel. Upper parking lot and main entrance were fine. The check-in was disastrous. The first room we were given could not, apparently, be opened by anyone due to a second, key pad lock above the standard key lock. Then we were given another room. I marched my tired family up to the third floor to find that the room was not a double. I had to go downstairs, leaving my family sitting with our luggage, to get the room we had paid for. The staff guy issued us a third card and came up with us. The third room had a bed and a made-up hide-a-bed as the second bed. Not the double we had ordered, but we took it so we could finally lay down. At no point did either of the front desk staff apologize for any of the chaos.
After that, the stay was average. Bathroom wasn’t clean to an appropriate standard, but not filthy.
It seemed like the hotel was still in transition from a Holiday Inn to the new owners. Perhaps it will improve over time.