안나 마리아 섬 리조트

“Unfortunately, this hotel looked nothing like the photos online. The listing makes the property appear updated, clean, and well-maintained, but the reality was very different. The room itself felt outdated and poorly maintained. There was visible mold/mildew in the bedroom area around the air vent, which is especially concerning when staying with family. The bathroom and overall room condition also showed significant wear and did not reflect the quality shown in the online photos. Another...

“Hotel is beautiful, as are the rooms. Unfortunately my stay was soured with poor service in the main cafe in the lobby. Beautifully presented cafe with very poor customer service tarnished my visit. Raised with management who were slow to respond and failed to do anything subsequently, despite assurances otherwise. Disappointing as I bought 6 people from my company here as well. Great hotel, let down with staff in key areas. I should be clear that not all staff were sub standard. ...

“I and my husband enjoyed the stay, mostly the privacy.”