야외 수영장

오클랜드 로즈 파크 호텔 여행 후기

4 out of 5
오클랜드 로즈 파크 호텔
92-102 Gladstone Road, Parnell, Auckland

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 323개" "
평점 8 - 좋아요. 1000개 이용 후기 중 457개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 159개" "
평점 4 - 별로예요. 1000개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 18개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Joonhee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, Cozy rooms
My family liked staying the Rose Park Hotel. It was easy to get to downtown. Room has great condition overall and breakfast was good.
2020년 2월에 5박 숙박함
답변 제공: Tim K 님, 2020년 2월 26일
Thank you for your positive feedback, Your review has been most welcomed and very well received. Hope to see you again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
무난한 선택
방은 넓은 편이고 건물은 조금 오래된듯 하다. 낡은 곳은 있지만 크게 문제되지는 않았다. 책상이 커서 일하기 편했다. 에어컨 대신 천장에 큰 팬이 있고, 부엌은 없었다. 와이파이가 좀 불안정했었다. 가장 큰 개선점은 위생이다. 조금 더 세심하게 신경써주면 좋겠다. 방안에 남은 음식물 보관은 금물이다. 바퀴...
2018년 12월에 7박 숙박함
답변 제공: Tim Konara 님, 2019년 1월 15일
Thank you for your detailed feedback, Your review has been most welcomed and very well received. Hope to see you again soon

10/10 - 훌륭해요

Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Tim Konara 님, 2019년 1월 15일
Hi Min Thank you for your positive feedback, Hope to see you again soon

10/10 - 훌륭해요

amy 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용한 부촌에 위치해있어 아주 쾌적했어요. 아주 조용해요.
조용하고 다소 오래되어 보였지만 리모델링을 해서 인지 깔끔하고 청결해서 편안했어요. 욕조가 미끄러워 조심해야겠더라구요.
2018년 8월에 1박 숙박함
답변 제공: Tim Konara 님, 2018년 8월 17일
Hi Amy Thank you for your feedback, Hope to see you again soon.

10/10 - 훌륭해요

Vicky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Lovely clean room.
2024년 4월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Good morning Vicky,Thank you for your online feedback, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Rahma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Thank you Rahma, see you again soon.Kind regards,

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Good morning Richard,Thank you for your online feedback, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager

8/10 - 좋아요

CHI Fai

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
location, environment is good
2024년 4월에 3박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Good morning Chi Fai,Thank you for your online feedback, Our central location with complimentary car parking is a great way to start your New Zealand adventure!We look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager

6/10 - 괜찮아요

Nigel

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff friendly and helpful. The breakfast even described as continental was poor and not with the $24 per person. The best part of the hotel was the bathrooms which have been revamped recently. Just need the rest of the hotel to catch up!
2024년 4월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Good morning Nigel,Thank you for your online feedback,We agree our new bathrooms are fantastic, we have started work on our public areas, lobby, restaurant and main entrance.Our team and I look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have done a great job with their upgrade
2024년 4월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Thank you Ian, we love the upgrades. Plenty more to do in the public spaces.See you again soon,

4/10 - 별로예요

Airi

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No view dusty old building
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Ari,Thank you for your feedback,Our buildings are currently undergoing a roof repair, full building wash and full repaint. We look forward to the results in due course.Kind regards,Ramon James - General Manager

8/10 - 좋아요

Shelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast buffet was delicious.
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Shelley,Thank you for your online feedback in regards to our busy breakfast buffet, it is certainly very popular!We look forward to welcoming you back soon,Kind regards,Ramon James - General Manager

8/10 - 좋아요

Omar Francisco

연인과의 여행
좋아요: 청결 상태
En general bien, lo que no vale la pena es el desayuno muy simple, no servia la cafetera, no hay pan dulce y no es posible conectarse a la tv para duplicar la pantalla y además a las 10 es el chek out exacto, sino van a tocarte a la puerta para que ya te salgas, de muy mal gusto
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Omar,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Brooke

2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 17일
Thank you Brooke!See you again soon,

10/10 - 훌륭해요

Andreas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gut gelegen, Rose Park direkt gegenüber, Zentrum und Auckland War Memorial Museum fußläufig oder mit den öffentlichen Verkehrsmitteln erreichbar. Genügend Parkmöglichkeiten, wir konnten unser Auto auch nach dem Checkout noch stehen lassen. Ruhiges Zimmer im hinteren Gebäude, dort war nichts von der Straße zu hören. Personal freundlich und kompetent
2024년 2월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Andreas,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really quiet place. Everything was fine. Thanks a lot!
2024년 3월에 6박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Michelle,Thank you for your online feedback, Great to see you enjoyed your stay, we look forward to welcoming you back in the near future.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed a meal in the restaurant. All staff encountered helpful and friendly. Nice quiet location. Room spacious and comfortable. Some art on the walls would create a more welcoming atmosphere.
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 16일
Good morning Dale,Thank you for your online review,We appreciate your feedback and taken on board your comment about artwork. We are currently looking at options for this across the hotel.I have passed your feedback onto our Food and Beverage teams. Great to see you enjoyed our location and found our rooms up to your expected standard.Our team and I look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Warren

2024년 3월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Thank you Warren, see you again soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the view from our balcony of the rose garden and park across the street. We arrived in New Zealand at 6:00 in the morning and arrived at the hotel at 8:00. The hotel had a nice waiting area for early guests with a washroom and a place to wash up and refresh after a long flight. We were then ready for a walk to the Auckland Museum. The included breakfast was very good with lots of choices.
2024년 2월에 3박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Kevin,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Merilyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Closeness to the city, beautiful rose garden and the size of the rooms
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 18일
Good morning Merilyn,Thank you for your recent online review,Our location and spacious rooms certainly are popular for guests staying just one night or many more.See you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Claudia

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean, friendly service, perfect location. Definitely would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Claudia,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another lovely night here, in a modern, spacious refurbished room. Free parking and central location makes it an easy choice to stay here when in Auckland for business or pleasure!
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 4월 7일
Good morning Tracy,Thank you for your online feedback,It is great for our team and I to see you enjoyed your stay, we look forward to seeing you again very soon.Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Zoe

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 16일
Thank you Zoe for the 5 out of 5 rating!

8/10 - 좋아요

Shahab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Ramon James - General Manager 님, 2024년 3월 16일
Good morning Shahab,Thank you for your online 4 out 5 rating with Expedia,We look forward to seeing you again soon,Kind regards,Ramon James - General Manager

8/10 - 좋아요

Tony

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice restaurant, good food. Friendly helpful staff in both the restaurant and reception. Must give a special mention to Lainey (in training) who was brilliant at helping sort out our taxi for 5.30am to the airport. Always smiling and ready to help. Thanks Lainey.
2024년 3월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 6일
Good afternoon Tony,Thank you for your feedback,We appreciate your kind feedback in regards to the teams and especially Lanie. I will be sure to share this review with Lanie.We look forward to welcoming you back to the hotel in the near future.Kind regards,Ramon James - General Manager

4/10 - 별로예요

Justin

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Couldnt get internet or phone service in the room
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 3일
Good morning Justin,Thank you for your feedback, I apologise that you experienced no WIFI or phone connection, our team would have been quick to change your room if required. We understand the importance on connectivity while travelling. Kind regards,Ramon James - General Manager

8/10 - 좋아요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was very narrow. My rest of the stay was all good
2024년 3월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 3월 4일
Good morning Elena,Thank you for your online feedback, Great to see you enjoyed your stay, our carparks are considered narrow by some of our guests. We have had these measured with a view of keeping them as large as possible with many more bigger vehicles now on the roads.We look forward to welcoming you back to the hotel in the near future,Kind regards,Ramon James - General Manager

6/10 - 괜찮아요

Neville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There was scaffolding outside the window hindering the view. I know work has to be done butcwew weren't told before booking. Room was very nice, but only one comfortable chair in a room that could take 4 people.
2024년 2월에 4박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 27일
Good afternoon Nevilla,Good afternoon Audra,Thank you for your online feedback,We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager

6/10 - 괜찮아요

Edith 님, Edmonton

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was under construction and very noisy. We had to wait to check in because our room wasn't ready at 3pm. They said our room had been renovated, but it wasn't very modern. Pool was supposed to be back in service when we arrived, but wasn't open. Okay, but not great.
2024년 2월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 27일
Good afternoon Edith,Thank you for your feedback, we endeavour to have every room ready by 3pm which is our arrival time. Unfortunately, our pool was shut while we went a full building wash and paint - this is now done and the pool is busy again.Our team and I do hope to see you again soon, Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely modern spacious room. Convenient location and so good to have free parking on-site. The restaurant was great too
2024년 2월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 25일
Good morning Tracy,Thank you for your 5/5 rating!Great to see yo enjoyed our complimentary carparking, our central location and restaurant. Our free car parking and central location are a perfect combo!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager

8/10 - 좋아요

Colin 님, Vernon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attractive property with spacious, well appointed rooms, onsite parking included, a lovely outdoor pool area, & good 3rd floor restaurant overlooking the Rose Garden across the street; convenient local bus stops in front - /-10 minutes to downtown. Our only disappointment was that our building was shrouded in scaffolding, & the pool area was closed.
2024년 2월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 27일
Good morning Colin,Thank you for your feedback, I have shared your review with our teams. They love to read positive feedback.The scaffolding has now been removed and the building is looking fantastic!We look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Finn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy layout of the property. Even with the construction going on the hotel still felt and was clean. Very hospitable staff.
2024년 2월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 25일
Good morning Finn,We love to share our 5/5 ratings, thank you!Our team and I look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Geoff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good place to stay around will be back
2024년 2월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 25일
Good morning Geoff,We love the 5/5 rating, our team and I look forward to seeing you again soon.Kind regards,Ramon James - General Manager

8/10 - 좋아요

Aimee

단체 여행
Pool was closed. Construction workers were loud in the morning. Room very clean. Had laundry but only one washing machine working and dryer did not dry well. Nice area.
2024년 1월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 27일
Good afternoon Aimee,Great to see you liked our central location and room cleanliness standards.We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Daniel at the front desk was helpful. The building is undergoing renovations so some what inconvenient.
2024년 1월에 3박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 23일
Good afternoon Laura,Thank you for your online 5/5 rating score and comments.The refurbishment is almost coming to a close, you will have to come back and see us so we can showcase the new property!I have let Daniel know about your review, we agree he is very helpful.Our team and I look forward to seeing you again,Kind regards,Ramon James - General Manager

6/10 - 괜찮아요

Audra

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Generally ok. Stayed a couple of weeks ago and check-in was definitely better this time. Pool closed because they are renovating the building next to the pool. This was annoying as booked again specifically for the fact it had the pool. It will be out of commission for sometime apparently so wouldn't book if you want a pool
2024년 1월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 27일
Good afternoon Audra,Thank you for your online feedback,We had to undergo some some significant roof repairs and a full repaint so the pool was deemed to be closed for a short while. The scaffolding is now removed, the pool open and the entire building washed and cleaned!Our team look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Caren

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
This was a great place to stay we walked downtown. Restaurant on site was excellent. New upgraded room was very nice. Under construction so the pool was closed and we had scaffolding outside our window. I would stay again. Staff was excellent.
2024년 1월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 24일
Good morning Caren,Thank you for your online review,Great to see you enjoyed your stay, we are glad you enjoyed one of the new rooms, they are a significant change!See you again next time,Kind regards,Ramon James - General Manager

8/10 - 좋아요

Bryan

좋아요: 청결 상태
Aspects of the restaurant we felt were not up to standard,the floor near the buffet was quite sticky and unclean, maybe more variety in continental breakfast, as in croissant, cheese, sliced meat, however our room was excellent , very clean,
2024년 1월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Good morning Bryan,Thank you for this feedback, it is appreciated. We have had the restaurant carpets professionally cleaned in January and do this each quarter as necessary. Our Head Chef is always looking at ways to improve the breakfast guest experience, thank you for the tips.See you again soon,

6/10 - 괜찮아요

Verna

연인과의 여행
Realise the place is outdated and appreciate the fact it is now being renovated. We had a basic, budget room, and it certainly does need upgrading - however we booked and stayed due to the convenience, not due to us spending a lot of time in there. Was particularly annoyed that internet connection was still using outdated connections - and wasn't working for us. If I was on business this would have been more critical.
2024년 1월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Virna for your comments, we have just upgraded our WIFI so I surprised to hear there was trouble. I will personally follow up with our teams here to rectify this quickly.See you again soon,

8/10 - 좋아요

Stew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Stew for your 4/5 online rating on Expedia,See you again soon,

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Ramon James - General; Manager 님, 2024년 1월 17일
Thank you Holly or your 10/10 online rating on Hotels.com,See you again soon,

6/10 - 괜찮아요

Bruce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Basic rooms.
Very basic room for the price. Breakfast was good. Fridge made a noise all night.
2023년 12월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Bruce for your 6/10 online rating on Hotels.com,See you again soon,

10/10 - 훌륭해요

Diana 님, Red Deer

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms and very clean.
2023년 12월에 5박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 2월 23일
Good afternoon Diana,Thank you for your online 5/5 rating,Great to see you enjoyed the rooms and found our cleanliness up to your standard of expectation,Our team and I look forward to seeing you again soon,Kind regards,Ramon James - General Manager

10/10 - 훌륭해요

Susanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
always enjoy to stay here as the parking and getting about the city is easy. Views are nice and I don't feel too cramped or hemmed in. Option of a breakfast if needed which is also good. had lovely newly refurbished room. Excellent stay
2023년 12월에 1박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Susanne for the excellent review, we will be sure to share among the team!See you again soon,

10/10 - 훌륭해요

Simone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always enjoy my stay here! Absolutely recommended!
2023년 12월에 5박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Simone for your 5/5 online rating on Expedia,See you again soon,

6/10 - 괜찮아요

Audra

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The check-in was initially a bit sloppy but improved when additional staff came on desk. The room was comfortable and actually quite nice. Bathroom was a bit outdated and the shower head very short. The water pressure great in shower bath not so good took ages to get any real water in there but to be fair they say on their description that they are currently upgradinging these. The exterior of the rooms was very dirty dark and blocked in. Had a ranch slider but could really use it as the area was blocked in with wooden slats and clearly not maintained. The restaurant was amazing. The staff were very attentive and they made my 3 year old feel great as well. He got his own menu and an activity pack. The food and service I couldn'tfault even with a wedding happening in an adjoining area. There are rose gardens across the street to walk around and the pool area at the complex was amacculate. There is onsite parking. All in all met my needs for a one night stay and would stay again
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Audra for your detailed feedback, great to see you enjoyed your stay.You will have to come back and see us once we are fully refurbished!See you again soon,

10/10 - 훌륭해요

Natheneil

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Natheneil for your 4/5 online rating on Expedia,See you again soon,

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
A lovely stay, the room was spacious, the bed so comfy. The staff efficient and helpful. The food delicious. The only issue was children bombing in the pool on several occasions...but that falls down to.parents not supervising
2023년 12월에 3박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Paul for your 8/10 online rating and feedback on Hotels.com,See you again soon,

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Thank you Victor for your 4/5 online rating on Expedia,See you again soon,

8/10 - 좋아요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fresh new decor
2023년 12월에 2박 숙박함
답변 제공: Ramon James - General Manager 님, 2024년 1월 17일
Good morning, Thank you for your online feedback and ratings, We are excited to be refurbishing each and every bathroom along with a refresh of every room! See you again very soon, Kind regards, Ramon and the team here at Auckland Rose Park Hotel