외관

컨트리 인 & 스위트 바이 래디슨, 오스틴 노스(플루거빌), 텍사스 여행 후기

3 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 328개" "
평점 8 - 좋아요. 1002개 이용 후기 중 218개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 164개" "
평점 4 - 별로예요. 1002개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 173개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Marisabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Inka chicken right next to the hotel is a great dinner option. Beds were comfortable and room as big. Breakfast had waffles eggs biscuits and cereal.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 25일
Dear Marisabel,Thank you for your perfect rating and positive feedback! We're glad to hear that you enjoyed our hotel's location and found it convenient, especially with the nearby dining option at Inka Chicken. It's wonderful to know that you found the beds comfortable, the room spacious, and that you enjoyed our breakfast offerings. Providing a comfortable stay and a variety of breakfast options for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Rigoberto

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 23일
Dear Guest,Thank you for your positive feedback regarding our friendly staff. We strive to provide exceptional service to all our guests, and we're delighted that our team made a positive impression on you. If your travels bring you back to our area, we'd love to welcome you back for another great stay.Sincerely, Hotel Manager

8/10 - 좋아요

Todd

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom facets did not work very well especially in the bathtub/shower. Everything else was alright.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 22일
Dear Guest,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the bathroom faucets, particularly in the bathtub/shower area. Your feedback is valuable, and we will address this issue promptly to ensure it is resolved for our future guests. We're glad to hear that overall your stay was satisfactory, and we hope to have the opportunity to welcome you back for a more seamless experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

L.

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very great day friendly employees. I loved it.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 20일
Dear Guest,Thank you for your positive feedback. We're thrilled to hear that you had a very great stay with us and that our employees made your experience enjoyable! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 - 좋아요

Lonnie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of character
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel to have lots of character. We strive to create a unique and memorable experience for our guests, and we appreciate your positive comment. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Unterkunft für ein paar Übernachtungen.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to hear that you found our accommodation suitable for your needs. If there's anything we can do to make your stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

4/10 - 별로예요

John 님, Coronado

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A/c in first room was on the fritz. Both rooms well-worn.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Guest,We apologize for the issues you experienced with the air conditioning and the overall condition of your rooms. This is not the standard we aim to uphold, and we appreciate your feedback. Rest assured, we will address these concerns to ensure a more comfortable and enjoyable stay for our future guests. Thank you for bringing this to our attention.Sincerely,Hotel Manager

2/10 - 너무 별로예요

James

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid to reserve a night that at this location after arriveing we wanted to go eat and had to work.we nitic d that our room door did not lock the. We went to speak with front desk
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,We apologize for the inconvenience you experienced with the room door lock during your stay. Ensuring the safety and security of our guests is our top priority, and we regret that this issue occurred. Your feedback is valuable to us, and we will address this promptly to prevent any recurrence. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Angelita

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff didnt clean rooms,we didn't get clean towels,no toiletries,they didn't throw our trash,the pool looked cloudy,it smelled like pure smoke inside and outside of the hotel.
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,We sincerely apologize for the numerous issues you encountered during your stay. Your experience is not reflective of the high standards we strive to uphold. Please know that we take your feedback seriously, and we are addressing these concerns with our team to ensure they are not repeated. We understand the importance of cleanliness and guest comfort, and we are committed to making necessary improvements. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Johanna 님, Gurabo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, you can walk to Inka chicken (delicious chicken and stuffed yuca).
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our rooms to your liking. It's great to know that you also appreciated the convenience of being able to walk to Inka Chicken for delicious food. We hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Manager

4/10 - 별로예요

Giselle

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me gustó el olor que tenia el hotel ni el cuarto. La bañera estaba rota. El hotel esta descuidado y viejo. Podrian mejorar
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Giselle,We apologize for the unpleasant smell in the hotel and room, as well as for the broken bathtub. Your feedback regarding the condition of the hotel and room is concerning, and we regret any inconvenience caused. We take your comments seriously and will address them promptly to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate your feedback. We value your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

6/10 - 괜찮아요

Stephanie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place smelled wet/moldy.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Stephanie,We apologize for the unpleasant odor you experienced during your stay. Addressing any issues related to odors or mold is a priority for us, and we will investigate this matter promptly to ensure it is resolved. Your comfort is important to us, and we regret any inconvenience caused. We appreciate your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

8/10 - 좋아요

Cristian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
La habitación amplia y muy bonita, limpia y fresca!!
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Cristian,We're glad to hear that you enjoyed the spacious and clean room! Thank you for your positive feedback. We appreciate your input and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Ashley

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 14일
Dear Ashley,We're deeply sorry to hear that your experience with us fell short of your expectations. Your feedback is important to us, and we would like to understand more about what went wrong during your stay. Please reach out to us directly so we can address your concerns and work to make things right. We value your feedback and hope for the opportunity to regain your trust in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

yanin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

10/10 - 훌륭해요

Carnell

Great
2024년 3월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

2/10 - 너무 별로예요

Dominique

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will not be back here!!
2024년 3월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

6/10 - 괜찮아요

ricardo 님, mission

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Ok
2024년 3월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

6/10 - 괜찮아요

Hilda

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Hilda,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 - 훌륭해요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

6/10 - 괜찮아요

Anthony M.

2024년 2월에 4박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower didn't have good pressure and it was very difficult to calibrate the temperature.
2024년 3월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

6/10 - 괜찮아요

JENNIFER

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a roach in the first room of the suite and the trash container at the entrance was overflowing with broken beer bottles all around. The elevator is old and feels old and unmaintained. The room's furniture is old and dirty. The good parts are that it is quiet and the beds and bathroom seem clean. Also, the pillows are comfy.
2024년 3월에 3박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

2/10 - 너무 별로예요

PAMELA 님, DALLAS

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was traveling through with my husband and 1 year old. The room was dirty and reeked of cigarette smoke even though this was supported to be a non-smoking room. There were stains all over the upholstery and carpet. The carpet floor was sticky and smelled of humidity. Nothing in this suite was clean. We were so exhausted that we just tried to make it through the night and left really early the next day even though we had booked 2 nights. I would not recommend this place to anyone.
2024년 3월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

10/10 - 훌륭해요

Elizabeth

2024년 2월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

8/10 - 좋아요

Esmeralda

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and safe
2024년 2월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 2월 28일
Thank You!

10/10 - 훌륭해요

yanin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Is good
2024년 2월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 2월 28일
Thank You!

10/10 - 훌륭해요

Antwan

2024년 2월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 3월 30일
Thank You!

2/10 - 너무 별로예요

Jeree

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Shreya Anand 님, 2024년 2월 28일
Thank You!

4/10 - 별로예요

Brandi

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think the hotel looks older in person than it does in the pictures. The staff was nice, so no complaints there. The hotel is definitely old. The elevator smelled old, the room smelled old. Everything smelled old. The A/C was ancient—like one of those dials from the 70s that you have to guess what the temp is being set to. It had a wall unit, but it didn’t work. The carpet was stained and someone had moved the tv console to the side, revealing debris that housekeeping didn’t clean up. The tub was clogged, so I had to call for maintenance and wait until morning for it to get fixed. I have a habit of bringing my own clean bedsheets, but I could still smell the old stench of the room while trying to sleep. I even had an air freshener. I honestly wanted to leave the same night, but because it was too much trouble, I stayed. I hated it though. Breakfast was available, but I didn’t bother trying it because considering the poor upkeep of the rooms, I didn’t have confidence in the cleanliness of the kitchen. Long story short, I won’t be booking there ever again.
2024년 2월에 4박 숙박함
답변 제공: Shreya Anand 님, 2024년 2월 28일
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

10/10 - 훌륭해요

Jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Mario

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

2/10 - 너무 별로예요

Linda

2024년 1월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou for your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 8박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

6/10 - 괜찮아요

Jose

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good for price
Stay was ok for the price maybe just some pest controll friendly staff went just for 2 nights
2024년 1월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

8/10 - 좋아요

Marcus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The front desk attendant upon our arrival was excellent. The AC unit in the room was a bit inconsistent but overall a good stay.
2024년 1월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou for your feedback!

4/10 - 별로예요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleased with everything, would stay again.
답변 제공: Shreya Anand 님, 2024년 2월 28일
Thank You!

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Cody

출장 여행
Pleasantly surprising experience
I’m in the Austin area frequently on business and it’s been difficult to find a decent hotel at the rate that my agency allows but I’ve now found one here. Now, this is where I’ll be staying in the future.
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou for your feedback!

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
I was disappointed with this hotel. The facilities were a bit run down and the cleanliness was not on the great side. I have stayed at worse places, but I would not go back there.
2023년 12월에 4박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you with an experience that is truly excellent in all aspects.

10/10 - 훌륭해요

Juan

2023년 12월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

2/10 - 너무 별로예요

Prentiss M

2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou for your feedback!

8/10 - 좋아요

Joseph

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The size was very good.
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay for a good price
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Nicholas

답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Alejandro

2023년 11월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

2/10 - 너무 별로예요

Desiree

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was comfortable, attractive, and nicely furnished. Check-in and out were user friendly. Breakfast was well prepared. The ice machine was out of service. I did not see a snack vending machine.
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou for your feedback!

6/10 - 괜찮아요

Travis

별로예요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Shreya Anand 님, 2024년 1월 31일
Thankyou!