2/10 - ๋๋ฌด ๋ณ๋ก์์
Maya
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋
8์ 1์ผ
Dear Orangewood Inn & Suites Management,
My name is Maya Scott, and I stayed at your property from July 25 to July 27. Iโm writing to formally request a full refund due to several unacceptable conditions during my stay that made it extremely uncomfortable and distressing.
โข Both beds had sheets that smelled strongly of urine. I asked the front desk if there were extra blankets so we wouldnโt have to sleep directly on them, and I was told none were available.
โข In the bathroom, there was a towel that appeared to have both urine and feces on it, which is absolutely disgusting and unacceptable.
โข Three roaches were found inside the room during our stay. Roaches are one of my biggest fears, and their presence made the stay even more uncomfortable and made it hard for me to sleep at all.
โข Despite the โDo Not Disturbโ sign being clearly displayed, housekeeping tried to force their way into our room early in the morning without knocking. We had the door blocked for safety, but the staff continued trying to open it, which startled me and my boyfriend while we were sleeping.
Maya
2025๋
7์์ 2๋ฐ ์๋ฐํจ