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브라이스 캐년 리조트 여행 후기

2 out of 5
브라이스 캐년 리조트
13500 E Highway 12, Bryce Canyon, UT

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1019개 이용 후기 중 274개" "
평점 8 - 좋아요. 1019개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1019개 이용 후기 중 235개" "
평점 4 - 별로예요. 1019개 이용 후기 중 121개" "
평점 2 - 너무 별로예요. 1019개 이용 후기 중 84개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

JAEGOO

2023년 10월에 1박 숙박함
답변 제공: krish 님, 2023년 10월 22일
Thank you so much for the outstanding performance review and appraisal. Your kind words and recognition mean the world to me, and I am grateful for the time and effort that went into the process. I especially appreciate the feedback provided. thanks

10/10 - 훌륭해요

changbean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: krish 님, 2023년 6월 30일
Thank you for taking the time to review your stay at Bryce Canyon Resort. I’m so glad to hear that we were able to make your experience with us a memorable one and that you enjoyed the type of room we offer. I will pass on your compliments about to our Executive manager. We hope that in future visits you’ll have an opportunity to try more of what we have available diff kinds of room. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Bryce Canyon Resort. Safe Travels.

2/10 - 너무 별로예요

su yeon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: krish 님, 2022년 6월 15일
thanks for stay here.

6/10 - 괜찮아요

Eunyoung

좋아요: 직원 및 서비스
2021년 6월에 1박 숙박함
답변 제공: krish 님, 2021년 6월 8일
thanks for stay here.

10/10 - 훌륭해요

Boris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A little outdated but very clean and comfortable
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Ji Yun

가족 여행
좋아요: 직원 및 서비스
Facility is slightly outdated and room was little dark. Continental breakfast has no meat, only source of protein was scrambled eggs. But I liked the fact that the room is spacious and how it is close by the Bryce canyon.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Mandee

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth $170.00! Needs a good renovation.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Francis

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
It seemed a bit run down.
2024년 5월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 17일
thanks for stay here.

6/10 - 괜찮아요

JoAnn 님, Felton

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We did not like the shower. It was not easy to use and could have used a good scrubbing to clean up the chrome. There should be some instructions as to what knob does what.
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 16일
thanks for stay here.

8/10 - 좋아요

Stan 님, Newton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Taught me to check if room has microwave and fridge. Never had to do this before. Was afraid to take a shower. Thought handle would break, so had to skip.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 15일
thank you

6/10 - 괜찮아요

Jo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Big problem with the flooring—a strip of what looked like window trim was used for the transition from the hard floor to carpeting. It stuck up about a half inch or more and my husband nearly tripped on it several times and stubbed his toe twice. The “free” breakfast was NOTHING like the photo used on their website and was probably the worst of this type of freebie breakfast we have ever seen.
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 15일
We are very sorry to hear that you didn’t have a great experience in our hotel , with our team leader taught us the mission of providing excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on management, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. And i hope you will not use foul words online that is misleading like "endangered". Stuff like that are everywhere including the museum. Don't misinformed other guest just because you don't like the room. Be kind to people who showed up and gave their efforts. Kind regards, the team at Bryce Canyon Resort and may you have a good and wonderful journey! Safe Travels!

6/10 - 괜찮아요

Elizabeth

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated property, thus not very enjoyable. The beds and linens were good. The bathroom was terrible- the plastic tub and surround was gouged and scarred terribly. It did look like they had tried to update some – about 10 years ago. Even the newer stuff looked tired, This facility is nothing like what is shown on their web site. The associated restaurant has a very limited menu but the food served was pretty good (if overpriced!)
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 15일
thank you.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Why they have resort fees when there is no resort. Good breakfast
2024년 5월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 11일
thank you.

4/10 - 별로예요

Ronald

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Very outdated
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 11일
thank you

8/10 - 좋아요

debra

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Firstly and most importantly to me there are absolutely no plugins near the bed. I use a cpap which needs power. The nearest plugin was 20 feet away. Secondly, right outside my door was a deteriorating step to the stairs for the second floor. A major tripping hazard that needs immediate attention. Third, my dog hadn’t been in the room for five minutes and I looked over and he’s chewy on a bacon strip chew left by another dog. Then 30 minutes later he found a wood stir stick still in the wrapping somewhere I didn’t see.
2024년 5월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 9일
thank you.

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious room. Great TV selections. But beware the hidden fees. Still don’t understand what it was for.
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 9일
thank you.

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 9일
thank you.

6/10 - 괜찮아요

Candy

좋아요: 직원 및 서비스
I have stayed at this hotel twice about a year a part, I have found staff to be incredibly kind and thoughtful. The rooms and property are basic but on this more recent trip I found some cleanliness issues, especially in the bathrooms, and amenities like the continental breakfast and the laundry facilities were wanting. It looks like the bar’s liquor license also expired but is expected to renew this summer which impacted our plans. Overall a good value, close to the park—just know you’re not paying for a luxurious experience!
답변 제공: krish 님, 2024년 5월 9일
thank you.

2/10 - 너무 별로예요

Frank

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, old, run down. Our nearly $300 deposit was non-refundable but we wouldn't have stayed there if the deposit was $1,000 Stay away and stay away from Expedia for having the gall to promote such a horrible property.
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 7일
thank you.

2/10 - 너무 별로예요

john

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This NOT a resort though they charged us a resort fee of $14.99 per night. NO ‘resort’ amenities at all. Rooms are dark lighting not really designed for the room kind of hap-hazard. AC/Heater it was cold at night early May. Unit was not electronic, old fashioned knob to turn, not able to really regulate. Either too cool or way to warm. ‘Free breakfast was terrible, ‘hot water’ was look warm at best. We didn’t eat there went to ‘Rustlers’ which only a couple of miles before park. Bryan Canyon Resort was way overpriced, we did it because it was listed as a ‘Resort’ cheaper places to stay closer to the park. PS no meat products at breakfast, runny scrambled eggs and toast. Will NEVER go back
2024년 5월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 7일
we will addressing your concern.

8/10 - 좋아요

Dee

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The room was incredibly large and comfortable, but the property is run down.
2024년 5월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

6/10 - 괜찮아요

karen 님, Junction City

단체 여행
별로예요: 숙박 시설 상태 및 시설
A lot of things needed painting inside and out. Sidewalks were brokened up. Could heard people walking upstairs and talking. Poor structure. Management was nice. Had to walk a distance for breakfast.
2024년 4월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

2/10 - 너무 별로예요

Seunghye

별로예요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: krish 님, 2024년 5월 4일
we will addressing your concern.

6/10 - 괜찮아요

Nicole

Room was very dark and not well lit. Breakfast was good, but food came out in small amounts and there were limited items such as cups, sugar etc that also came out in limited amounts when they ran out. Very inconvenient.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

8/10 - 좋아요

Lei

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is the price that your money paid for.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

6/10 - 괜찮아요

Tami

연인과의 여행, 반려동물 동반 여행
The room was a bit smelly and the property looks run down on the outside. That being said, it was clean enough for one night and very close to Bryce Canyon, which was amazing! The food at the Cowboy Ranch House was very good - a nice surprise.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

10/10 - 훌륭해요

Carrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice motel
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
"Thank you so much for this 5 out of 5 review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.thanks.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 5월 4일
thank you.

6/10 - 괜찮아요

Eric

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Dated property. Swimming pool not functional. Rooms are old and need to be remodeled asap. Breakfast was sad. The place has potential.
2024년 4월에 3박 숙박함
답변 제공: krish 님, 2024년 4월 29일
thank you.

6/10 - 괜찮아요

Mario

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Old place bar not open
2024년 4월에 2박 숙박함
답변 제공: krish 님, 2024년 4월 25일
thanks.

4/10 - 별로예요

Anthony V

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very old, many areas of the "resort", are in need of refurbishment and more upkeep. We stayed in the best room they had, with a king bed, but its licayed right next to the lobby, and also below, the upstairs living quaryers for the manager or staff, so footsteps and conversations were heard. The bed did sleep better than expected. But the pool was empty, and had wood in it, the restaurant was small and had no bar or alcohol, but had soft drinks. The diner dtaff was very nice considering.This place probably was once a nice place, prior to the Bryce City being established in 2007, but since theres more better updated accommodations located there. If youre in need of a place to crash, it can be done here, f you need a place to sit and relax and enjoy the surroundings, this is probably not the place.
2024년 4월에 2박 숙박함
답변 제공: krish 님, 2024년 4월 23일
Thank you for your comments, we will share them with our staff.

6/10 - 괜찮아요

Shellie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk staff very friendly. Beds comfortable, rooms clean. Free breakfast at neighboring restaurant marginal, staff there not engaged. Very convenient to national park
2024년 4월에 3박 숙박함
답변 제공: krish 님, 2024년 4월 23일
Thank you for your comments, we will share them with our staff.

4/10 - 별로예요

james

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall the resort was not maintained.
2024년 4월에 1박 숙박함
답변 제공: KRISH 님, 2024년 4월 22일
THANK YOU.

8/10 - 좋아요

Emmanuel

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hello, my stay was below average. I can understand the propriety is old and needs serious renovations. But I can’t agree to get various hair on the bathroom floor when we wanted to use it. It’s called vacuum cleaner and clearly was not used.
답변 제공: krish 님, 2024년 4월 20일
thank you.we are appriciate your valuable reviews.

6/10 - 괜찮아요

Lorne

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 15일
thank you.

4/10 - 별로예요

Solange

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor value for room quality and poor breakfast choices and quality and resort fee charges for unknowned services
2024년 4월에 2박 숙박함
답변 제공: krish 님, 2024년 4월 11일
thanks.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sunset was great from hotel. Despite some of the not so great reviews I found my room clean, comfortable and perfect. Check in was easy. I just needed a place to rest after visiting the park all day and it was great.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 11일
thanks.

4/10 - 별로예요

melody

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 12일
thanks

8/10 - 좋아요

Donneta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was adequate. Not sure why it’s called a resort. Or why the $14.99 resort fee. Breakfast was not made to order. But pretty good.
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 10일
thank you.

2/10 - 너무 별로예요

Ceferina

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and smelly, no exhaust, the lamp shade is rusty, toilet doesn’t flushed right away..will never go back there
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 6일
thanks.

6/10 - 괜찮아요

Sabrina 님, Yelm

가족 여행
별로예요: 편의 시설/서비스
Property was dated. It advertised complimentary breakfast but hours were only from 730-9 (originally had been until 930 but it was scratched out on the pamphlet and changed to 9). There was a restaurant on site but it was closed. We had to drive a few miles to get food (beyond Subway).
2024년 4월에 1박 숙박함
답변 제공: krish 님, 2024년 4월 6일
thanks

8/10 - 좋아요

Lakshmi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and had a fridge and coffee maker. Parking was easy and included. Breakfast was underwhelming with limited choices but had the basics like bread, eggs, pancakes, and cereal. No drinking water was available which was interesting. There are only 2 places to eat around the hotel which were subway and a steak house. Easy drive to and from Bryce national park. Overall decent place to stay for a trip to Bryce!
2024년 4월에 2박 숙박함
답변 제공: KRISH 님, 2024년 4월 5일
THANKS FOR STAY HERE.

4/10 - 별로예요

Amanda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Didn’t expect much since it was a 2 star hotel, but the shower barely had water and the room smelled like sewage. We wouldn’t recommend staying at this place; not great value for the money paid.
2024년 3월에 1박 숙박함
답변 제공: KRISH 님, 2024년 4월 5일
THANKS FOR STAY HERE.

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean with conveniences, but bed was a bit old as we kept rolling to the middle.
2024년 3월에 2박 숙박함
답변 제공: krish 님, 2024년 4월 1일
thank you

6/10 - 괜찮아요

Marlin

연인과의 여행
별로예요: 편의 시설/서비스
Not much unique. The breakfast area was cluttered. A "resort fee" was added to the room charge after the room was booked, which we did not appreciate.
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 30일
thank you.

6/10 - 괜찮아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were comfortable. Towels were plush. Stayed 1 night. Breakfast was OK.
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 30일
thank you.

10/10 - 훌륭해요

Carola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 28일
"Thank you so much for this 5 out of 5 review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.thanks.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was ideal for visiting Bryce Canyon National Park.
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 21일
thanks

10/10 - 훌륭해요

Mei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice breakfast- nutritious and hot meal with friendly host. A fridge is available at the unit. Very spacious room
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 18일
"Thank you so much for this 5 out of 5 review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.thanks.

4/10 - 별로예요

Robert

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The only reason i stayed at this hotel is because they would not give a refund when i tried to cancel my stay even with over a weeks notice. Hotel was fine, it didnt have a microwave but thats ok. It did have a fridge and coffee maker which is nice. The problem was that the hotel was not willing to accomidate or work with us at all. And i was charged at three different times during the stay, once when i reserved the hotel and two separate times i was charger with fees that the hotel was not transparent about making my stay almost twice the cost as it originally seemed it would be. Overal the place itself was fine but the staff and its policies were awful.
2024년 3월에 1박 숙박함
답변 제공: krish 님, 2024년 3월 19일
thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel , with our team leader taught us the mission of providing excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on management, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. And i hope you will not use foul words online that is misleading like "endangered". Stuff like that are everywhere including the museum. Don't misinformed other guest just because you don't like the room. Be kind to people who showed up and gave their efforts. Kind regards, the team at Bryce Canyon Resort and may you have a good and wonderful journey! Safe Travels!