숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

컨트리 인 & 스위트 바이 래디슨, 버팔로 사우스 I-90, 뉴욕 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 버팔로 사우스 I-90, 뉴욕
164b Slade Ave, Buffalo, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1085개 이용 후기 중 530개" "
평점 8 - 좋아요. 1085개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1085개 이용 후기 중 120개" "
평점 4 - 별로예요. 1085개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1085개 이용 후기 중 65개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Melissa

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean, and updated property! My bathroom was newly renovated and both hallway and room carpets also seemed new and very pristine. The room temperature control was excellent and all facilities were top notch.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Amanda

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Pool was closed and that is one reason we booked here. Kids were very disappointed. Booked through Expedia and did not know the pool was down. Curtains did not actually close in the room which let a lot of light in, in the mornings despite the pull-down blind. Living room and bedrooms had standing lamps in 2 corners, limited lighting. Light switches didn’t actually turn on lights. Hotel was “clean” but definitely not to my standards. It was not enough to check out, but it could have been much cleaner in some aspects. Specifically, the chairs were stained slightly and floor was well used. Corners in bathroom tub could have been cleaner. Overall it was a mediocre hotel. I would stay here if I needed to in a pinch but I would not seek this specific hotel out again. Breakfast had all plain and “healthy” cereals. Not many kid friendly options. Sunday the yogurt was gone by 8AM. Bananas and oranges Saturday but only oranges Sunday. Again, mediocre at best. Nothing to complain about but generally not overly impressed with the facilities or amenities. Definitely get what you pay for based on the other hotels I was comparing. Had good reviews so I thought it would be just fine, hopefully this helps other families out!
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Jennifer

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very average in every way.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Rajive

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함

8/10 - 좋아요

Neki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice hotel but it's starting to age.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

jane t

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable & safe
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Evelyn

가족 여행
좋아요: 직원 및 서비스
Property is very dated and room wasn’t quite the cleanest. Staff were very nice and friendly.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Steve

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

8/10 - 좋아요

Partap 님, Scarborough

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A decent stay overall but even though the hotel charges $50 per dog, there is no fenced area to let the dog play or burn some energy. The only grassed section is the small lawn upfront. Not a great place to stay if you are accompanied by a pet.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Felicia

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

T

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice, the hotel was clean but the breakfast bagels seemed stale and french toast was very hard. The waffles were very chewy but there were other options like cereal and beverages that were good.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Karen 님, Easthampton

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Marilla 님, BOZEMAN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only 10-15 min from the airport. There's some restaurants close to the hotel. The hotel breakfast was decent- not great vegetarian options.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing. Room was clean. Parking was easy. Close to the family we were visiting. I would only like to see overhead lighting in the main room and more lighting in the bathroom.
2024년 5월에 4박 숙박함

8/10 - 좋아요

Lea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and the double shower stall was great. Ice machine was broken on 3rd floor which was inconvenient but not a deal breaker. Would definitely stay there again
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was perfect
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 8일
Elaine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a nice big dinning area with a good selection of breakfast food.It was easy to come and go from there to get to Mercy hospital where my wife had her surgery.
2024년 4월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 8일
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean..comfortable...quiet.. affordable price. Wish the pool would have been opened but other than that staff was super friendly and accomodating.
2024년 5월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 4일
Amy,Thank you so much for your review. We apologize the pool was not operating during your stay. Thank you for the kind words about our staff. We hope you return!

8/10 - 좋아요

Matthew

2024년 5월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 4일
Thank you for your review!

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
enjoyed our stay
2024년 4월에 3박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 4일
Thank you so much for your review! We hope to see you again!

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool out of service but could use the one next door.
2024년 4월에 3박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 8일
Jeffrey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

D Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel well maintained great breakfast the staff keep the breakfast items stocked and clean even when it was busy we'll be back next time we're in the area.
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 8일
D Stephanie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Michael

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Brooke

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all amazing. Super friendly and extremely helpful!
2024년 4월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 26일
Brooke,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Steve

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would love it if the property that I left in my room was returned
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 25일
Steve,What is the property you forgot in the room? Please call the hotel.

4/10 - 별로예요

Keiyonna

2024년 4월에 2박 숙박함

4/10 - 별로예요

Brian

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was old and dated. There was a hole in the bedroom door, stains on the couch and generally in poor condition.
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 25일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 - 좋아요

Tania

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room we stayed in was large. It could use a coat of paint and there was dirty cob webs on the ceiling near the heating vent
2024년 4월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 25일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Get your pool working
2024년 4월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 25일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are working very hard to get the pool to work. We hope you come back again

4/10 - 별로예요

Chaitanya

2023년 12월에 1박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were always pleasant. We were on the 2nd floor which l liked as there were stairs going right up to the second floor. I could use them going down and sometimes going up depending on how my legs were at the time. Unfortunately they had no hot tub even though one was advertised and the pool was too cold to go into. The only 2 faults l found with the room there was a stain on the rug but that was no biggie as l had my slippers with me. The other was they need more lights where the beds are. We took the one lamp off the desk and put it between the beds. But that one lamp was not enough. I like to read but was difficult when it got dark out.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room, great price!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Kellyanne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had a spill of water and used our towels to clean it up but when we asked for towels to replace those we were told they only had hand towels avail. There was blood on the mattress of our bed and a weird bloodstain on the wall and lamp.
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 18일
Kellyanne,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 - 별로예요

Heidi

가족 여행
별로예요: 직원 및 서비스
We had 5 people in our group, and the hotel only provided 2 bath towels. When asked for additional towels, I was told they didn't have any and they could give me hand towels instead. The furniture and beds were otherwise fine, if a bit dingy and run-down looking. Not what I expected from a Country Inn and Suites
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 18일
Heidi,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 - 훌륭해요

Kimberly

2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 5월 8일
Kimberly,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in staff very helpful
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 14일
Lynne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Olivier

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room wasn't really clean (bathroom and table)
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 13일
Olivier,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 14일
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Karina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the free breakfast everyday
2024년 4월에 3박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 12일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Courtney

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very nice for not too much money. The suite we stayed in was very spacious for a family of 3 with 2 dogs. The staff was so welcoming. Everyone we met that worked there was extremely friendly and personable. The breakfast was good! It was a very pleasant stay. I would absolutely come back.
2024년 4월에 3박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 12일
Courtney,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 - 별로예요

Joseph

가족 여행
좋아요: 직원 및 서비스
Room was over priced. They have no attention for detail rooms need paint job. 2 bedroom room only one blanket on one bed. 1 bathtowel in bathroom. Mattress old pillows all beat up dirty tissues behind bed. Bulbs out in bathroom toilet does flush properly.
2024년 4월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 12일
Joseph,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 - 괜찮아요

Andrea

2024년 4월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 9일
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Shann

가족 여행
The stay was not bad. The price was good, the breakfast was fair. The rooms were dated and need of an updated. The pull out couch was ripped, dirtt comfortable. There there were no blankets, and only 1 very small pillow, and there were only 2 shower towels so I had to get more. I had a suite with my daughters having the room, with me sleeping on the pull out. One of the keys did not work and needed to be programmed. The room was cold and even though I turned up heat, there did not seem to be much heat in bedroom where the ducts a Are. The. Tub was dirty and there was no bath mat on tub floor. Lastly, the staff was not overly friendly on checkin or checkout - while she was not mean, she was not personable and did not smile at all - very matter of factly. Lastly, at breakfast on last day, all the dude did was complain to guests who were coming for food at 10am, who were asking for food, that he could not keep up. I heard him say at least twice to guests 30 or more feet away from where we were sitting, that he was open since 6:30 and yet everyone waits until 10 am for food and he can’t keep up! The reality is this was Sunday morning after a busy night, with a 12noon checkout, there is nothing wrong with patrons coming at 10 since food is served until 10:30. The fact is, it was clear he just did not want to make anymore and that is not acceptable. Your hotel should now that lots of people on weekends will sleep and eat later - its not hard to plan and staff accordingly!!
2024년 3월에 2박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 9일
Shann,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 - 별로예요

Kristin

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We haven’t stayed here in a few years, but one noticeable change was the lack of towels. The pool was stocked with hand towels & our room only had 2 full sized towels, 1 hand towel & no bath mat. I went to the front desk to ask for another towel for our daughter & was told they didn’t have any until they did laundry. I asked why a double queen room would only be stocked with 2, and they told me it was because our reservation was for 2 people….plus 1 child I pointed out, which apparently don’t count. My 9-year old needs their own dry towel! With rooms priced at $250/night, they can afford to buy some more towels. This is our last time staying here!
답변 제공: Xiomara R 님, 2024년 4월 9일
Kristin,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Belinda

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The man who was in charge of the breakfast was terrible. He kept complaining out loud about the people in the dinning area. There was very limited food. We were there at 9:45 and there was hardly anything. He kept saying that people should not come last minute to eat and that he would only bring out small amounts of food at a time. We spoke to other guests and they thought the same thing. He made us feel so uncomfortable even to ask for more ketchup packets. Breakfast was included and was not supposed to be done by an angry man. Our room only had 2 towels for 4 people. We heard other guests complaining about this also. Why would a room not already be ready for this many guests? That's what we paid for. It was impossible to get more. This is will definitely be our last time there.
2024년 3월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 5일
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 - 훌륭해요

STUART

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedroom and bathroom were very clean. More than enough linens. Staff very pleasant and helpful. Breakfast was well stocked and when anything ran out - someone immediately restocked. Our stay was a pleasure. We would recommend.
2024년 3월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 4월 3일
STUART,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Linda

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Yoko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 3월 31일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Ting

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Xiomara R 님, 2024년 3월 31일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.