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"Breakfast at Chili 's was delicious and great value dor rhe money. The room was small and showed its age from wear marks on the doors and furniture down to the peeling wallpaper in the bathroom. The grotto was deceptively small and nothing more than a hangout to drink even though there are signs stating no alcohol was permitted. The floor was disgustingly dirty. This is not a place I would recommend or ever stay again. It is not worth the rates that are charged."

"This is our favourite place to stay in Banff. Rooms are nice, beds are comfy, love the fireplace (the most) and the staff is great. No complaints at all!"

"Great stay"

"It was a pleasant stay , I liked that my pet was welcome. The room wasn’t as nice as I expected for the price compared to many other places I’ve stayed . There was no parking so after a very long drive it was stressful trying to find a spot for my small car as there was no parking. I had to pack my belongings quite far to get them to my room . I inquired about where to smoke as it says there is smoking areas and was told I could smoke outside my room but not by doors which wasn’t possible . There were spots on the carpet that looked like accidents from other ppls pets and it’s been 2 days and I still haven’t received my deposits for the two rooms I booked and it’s been over 3 days. It’s not terrible but my experience was not worth the cost ."

"Wonderful room and amenities. Wonderful spa experience as well."

"Kitchen was fully stocked. Couch is not comfortable but the beds were good. Bit outdated but served our needs. "

"It was okay"

"Everything was absolutely perfect!"

"Decent place"