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Grand City Hotel Cancun - Near Market 28

3.5 star property
Downtown Cancun's garden retreat offers a peaceful setting where travelers can enjoy attentive service while relaxing by the outdoor pool

Choose dates to view prices

Grand City Hotel in Downtown Cancun offers tranquil gardens, in-room WiFi, and easy access to Market 28 and Plaza Las Americas. The helpful staff provides concierge services, tour assistance, and a front-desk safe for valuables.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
The current price is ₩67,320
₩88,584 total
includes taxes & fees
Aug 23 - Aug 24

Room options

View all photos for Standard Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a wooden headboard, a painting of a street scene, and wall-mounted lights.

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Located in Cancun, Grand City Hotel Cancun - Near Market 28 is in the city center. Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. Visit our Cancun travel guide
Map
Av Yaxchilán 154 , Cancun, QROO, 77500

What's nearby

  • Cancun Cultural House
    5 min walk - 0.4 km
  • Plaza 28
    6 min walk - 0.6 km
  • Las Palapas Park
    10 min walk - 0.8 km
  • La Sagrada Familia Parish
    12 min walk - 1.1 km
  • Plaza Las Americas
    13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Subway
    6 min walk
  • IHOP
    6 min walk
  • Vips
    5 min walk
  • Burger King
    3 min walk
  • Route 666 Bikers Bar
    1 min walk

About this property

Grand City Hotel Cancun - Near Market 28

  • Hotel near Plaza Las Americas
  • Grand City Hotel Cancun - Near Market 28 provides a garden and more. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and tour/ticket assistance
    • Concierge services and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Grand City Hotel Cancun - Near Market 28 include thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Refrigerators, microwaves, and cookware/dishes/utensils

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 160 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 002-025-001872/2026

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand City Hotel Cancun - Near Market 28 have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand City Hotel Cancun - Near Market 28?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Grand City Hotel Cancun - Near Market 28 on Aug 23, 2026 start from ₩67,320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand City Hotel Cancun - Near Market 28 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand City Hotel Cancun - Near Market 28?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand City Hotel Cancun - Near Market 28?

Check-out is at noon.

Where is Grand City Hotel Cancun - Near Market 28 located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Cancun Cultural House and Plaza Las Americas. Plaza 28 and Ceviche Square are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand City Hotel Cancun - Near Market 28 Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 230 out of 450 reviews
Rating 8 - Good. 136 out of 450 reviews
Rating 6 - Okay. 50 out of 450 reviews
Rating 4 - Poor. 20 out of 450 reviews
Rating 2 - Terrible. 14 out of 450 reviews

Reviews

Verified

6/10 Okay

Sharon Malig

Liked: Cleanliness, property conditions & facilities
A good spot hotel close for everything!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Prabhdeep

Room and hotel was decent. Staff was also nice. But their Hotel Cafeteria timing was from 6 Am to 2 PM but almost all of days cafeteria was closed at 9 AM or they never opened it. And there is a metallic band bar next door who play loud music until 2-3 AM which was pretty loud and disturbing.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Christine

Liked: Staff & service
No alcohol permitted on the property. The staff and cleanliness of the building and rooms - all good. It seems to be aiming for Mexican business travelers. Not the home base we were planning on.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall choice for a night. A bit dark and felt like a "night spot". Quiet when we were there. Good price.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sindre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

My friends and I stayed a couple of nights at this hotel while exploring the areas around Cancun. Great value for money, at a nice location in downtown Cancun!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Issac

Disliked: Cleanliness, amenities
The lady at the front desk was polite. I put my stuff down in the room ran to the grocery store and when I got back and had a chance to try and turn on the hot water and get things situated I was like what is that smell, the ac was not on, it was musty and it was pretty rough. It was like similar to a super 8 in the hood in the US. I went to the front desk and said I can’t stay here.. I left. Hotels.com says since they couldn’t reach the hotel to confirm I left. I had to pay for my entire stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Deaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

gilbert

Liked: Staff & service, property conditions & facilities
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
Stayed 21 nights in Jan 2024
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Perfect

Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Camille

Liked: Cleanliness, amenities, property conditions & facilities
I had to really think on this stay. First, the good: nice older hotel. Small parking lot right in front. Check-in was a breeze, passport and such. They give you a real key! My room was on the second floor. To access it, you went through the lobby, ouside into the courtyard. The staircases to rooms are located there. No elevators! My room overlooked the pool and tranquil courtyard in the back. There are lounge chairs, tables and such. It's a very pretty set-up. The room was VERY CLEAN. I had a microwave, coffee maker and small refrigerator. Bathroom was sanitized and plenty roomy. Nice HOT shower. The beds were standard. Hard and soft pillow. Out the front window, it overlooked where I parked my car. Across the street is a 24 hour medical center. That was actually very quiet. On to the not-so-good: it was NOT THE HOTELS FAULT! Next door is a club. Or what seemed next door Which I didn't know about. I was there 2 nights, Wed-Fri. The first night aprox 9pm. it started. Loud screaming rock band. As it was cool that night, I had the back window open. The music and loudness continued on until I fell asleep after 1:30am. Thursday night was the same thing with a different type of music. I was located in the midsection of the hotel. Even with the fan/air conditioner on and all the windows closed I could hear and feel the music. I kept the TV on to even it out. Would I stay again, YES! As long as I was going to be partying and not relaxing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, good location.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, amenities
Nice stay. Thanks.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant was not open. No staff. Pool is very tiny and shallow. Terrace area does not get much sun. Bonus room is very big.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024